Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service with a suite of solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy.AI gives the enterprise what it needs to deliver always-on, personalized service experiences at scale, on both voice and chat.

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. Founded in 2016, Cognigy has been and continues to be one of the fastest-growing tech companies in Europe.  

For more information and to book a demo visit: www.cognigy.com 

We are hiring: https://careers.cognigy.com/ 

Visit our blog: https://www.cognigy.com/blog 

Meet our customers: https://www.cognigy.com/customer-success-stories 

https://www.cognigy.com/legal-notice/

Cognigy

Sales

•Lead, coach, and mentor the European sales team to ensure the achievement of individual and team revenue targets
•Foster a positive and high-performance culture within the sales team
•Identify and acquire new enterprise clients from diverse verticals in the European market
•Build and maintain a robust pipeline through proactive prospecting and collaboration with internal resources
•Develop, review, and execute territory plans to meet business goals
•Manage the entire sales cycle, from account planning and targeted prospecting to contract negotiation and closing deals
•Engage with senior executives in a consultative manner to demonstrate value, develop business cases, build ROI models, and drive Digital Transformation conversations
•Prepare and deliver compelling presentations, demos, and customer meetings
•Coordinate responses to RFPs/RFIs
•Collaborate closely with cross-functional teams, including BDRs, Presales support, Marketing, Product, Finance, and Leadership
•Utilize CRM effectively to track sales cycles and engagement
•Represent Cognigy at industry trade fairs and events

VP Sales - Europe

Backend Engineer

•Develop and deliver software solutions that meet customer needs quickly and efficiently

Senior Backend Engineer

Solutions Engineer

•Post-sales consulting and implementation (from pilot/PoC to implementation)
•Assisting customers to build a center of excellence by providing technical consulting (design, code review), providing best practices/art of the possible.
•Understand business requirements and translate them into technical requirements.
•Ensure customers’ solutions are scalable and meet the requirements for further expansion.
•Focus on delivering high-quality service engagements tailored to provide the best ROI in terms of time and value.
•Collaborate with cross-functional teams to assess new business opportunities and support with deep technical expertise.
•Provide Technical documentation and Solution support
•Develop and present use cases for product demonstrations
•Deliver partner enablement activities, including training, workshops, product demonstrations, and on-site visits
•Attend Marketing and Partner events to answer technical questions, present use case demonstrations and demonstrate the capabilities of Cognigy's software offerings

Full-stack Engineer

•Develop and deliver software solutions that meet customer needs quickly and efficiently
•Creating high-quality code with a well-structured and maintainable design
•Keep our codebase tested and secure
•Overseeing of our user interface
•Profiling and benchmarking our codebase to identify bottlenecks
•Ensure operational excellence through monitoring, logging, and e2e testing
•Providing guidance to other developers and act as a mentor

Senior Full-stack Software Engineer

•Providing Sales Leadership with advice to shape and execute our sales strategy
•Researching and analyzing market trends, competition, and growth opportunities.
•Assisting the SVP Global Sales with any projects or requests as needed.
•Working closely with other teams, such as Marketing, Product, and Finance, to guarantee that sales-related efforts are aligned and collaborative.

Working Student - Sales Strategy

Account Executive

•Acquiring new enterprise companies from all industries within the DACH region
•Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
•Developing, maintaining and reviewing territory plans that outline how you will meet business goals
•Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
•Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
•Coordinating responses to RFPs/RFIs
•Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
•Representing Cognigy at trade fairs or events that are customary in the industry
•Preparing, presenting and conducting demos, presentations and customer meetings
•Using CRM effectively and consistently to track sales cycles/engagement

Enterprise Account Executive - DACH

DevOps

•Automating provisioning processes of Kubernetes clusters as well as our microservices based software application Cognigy.AI
•Monitoring product installations and our infrastructure to guarantee the stability of our SaaS product offerings
•Helping our engineering teams to automate reoccurring procedures to increase efficiency and reduce costs
•Providing guidance to other DevOps engineers
•Holistic approach: As part of an agile development team, you will be involved in all phases of software engineering - from inception to coding, testing, delivery, and operation. You enable a high degree of automation on every level
•Performance mindset: Your mission will be to increase productivity of development teams by focusing on the cross-functional aspects like observability, scalability, availability, maintainability, reliability, etc, while always keeping the customer in mind. In doing so, you will also be leading postmortems after major incidents.
•Continuous learning: You are willing to continuously develop yourself, eager to share your knowledge and take over responsibility, and have fun doing so
•Customer feedback: As part of the team you constantly seek out feedback from users while developing new features and always keep the code base deployable to production

Site Reliability Engineer

Content Marketing

•Create high-quality and engaging German-language marketing content, including blog posts, whitepapers, case studies, website copy, email campaigns, social media posts, video scripts, and sales collateral.
•Localization and transcreation of English messaging into compelling German-language marketing assets
•Conduct thorough research and stay up-to-date with industry trends, emerging technologies, and advancements in Conversational AI to bring innovative ideas and insights to content development.
•Develop and execute content marketing strategies that align with Cognigy's goals, target audience, and brand voice.
•Conduct thorough research on industry trends, market needs, and competitor analysis to ensure content is relevant and competitive.
•Collaborate closely with product managers, subject matter experts, and sales teams to understand product features, benefits, and customer pain points.
•Write clear, persuasive, and compelling content that effectively communicates the value and benefits of our enterprise Conversational AI solutions.
•Optimize content for search engine visibility (SEO) to drive organic traffic and improve the company's online presence.
•Edit and proofread content to ensure accuracy, clarity, and consistency, adhering to brand guidelines and industry best practices.
•Collaborate with the design team to ensure content is visually appealing and aligned with brand guidelines.
•Measure and analyze content performance using relevant metrics and make data-driven recommendations for continuous improvement.
•Contribute to the development of marketing campaigns and provide creative input to support lead generation and customer engagement initiatives.

Remote Jobs at Cognigy

Cognigy

VP Sales - Europe

Cognigy

Senior Backend Engineer

Cognigy

Solutions Engineer

Cognigy

Senior Full-stack Software Engineer

Cognigy

Working Student - Sales Strategy

Cognigy

Enterprise Account Executive - DACH

Cognigy

Site Reliability Engineer

Cognigy

Marketing Content Writer

Cognigy