Partner Account Manager – US Working Hours

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Cognisys

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔒 Cybersecurity

📋 Compliance

💼 Consulting

💰 Debt financing on 2023-04

Cybersecurity • Compliance • Consulting

Cognisys is a cybersecurity and compliance consultancy that provides governance, risk and compliance (GRC) services, CREST-accredited penetration testing, and vulnerability management. They act as a security and compliance partner (including vCISO engagements), and are a leading global service partner for Vanta, helping clients accelerate compliance like SOC 2 and ISO 27001. Cognisys operates internationally with multiple regional teams and offices, offers remote and hybrid roles, and emphasizes agile, client-focused delivery for organisations ranging from startups to large enterprises.

📋 Description

• Build and develop trusted relationships with strategic technology partners, audit partners and key stakeholders • Act as the primary post-sales contact for partner-led GRC engagements • Coordinate communication between customers, Cognisys consultants, technology partners and external audit providers • Ensure customers receive a consistent, high-quality experience throughout their compliance journey • Support audit coordination, including introductions, project progression and certification activities • Identify opportunities to expand existing customer relationships through Cognisys' wider Cyber Security and GRC services • Deliver regular partner reviews and maintain strong engagement with strategic partners • Work closely with Sales, Marketing and Delivery teams to ensure successful customer outcomes • Maintain accurate CRM records, customer engagement updates and opportunity tracking • Support joint enablement sessions, webinars, marketing initiatives and partner events

🎯 Requirements

• 3+ years' experience in Partner Management, Customer Success, Account Management or Strategic Alliances • Experience working within Cyber Security, Governance, Risk & Compliance (GRC), Technology or SaaS • Strong stakeholder management skills across customers, partners and internal teams • Excellent organisational skills and ability to coordinate multiple concurrent engagements • Commercial mindset with ability to identify account growth and expansion opportunities • Experience using CRM platforms for customer engagement, reporting and opportunity pipelines • Excellent communication skills and confidence engaging with senior stakeholders • Proactive, customer-focused approach with a passion for exceptional service • Experience with technology partners or strategic alliances is desirable • Experience with external audit partners is desirable • Experience with compliance or certification bodies is desirable • Experience with Cyber Security or GRC consultancies is desirable • Experience with compliance automation platforms is desirable • Experience with Customer Success or Partner Success programmes is desirable • Knowledge of ISO 27001, SOC 2, ISO 42001, Cyber Essentials or similar compliance frameworks is advantageous • Ability and attitude may be considered even if all listed criteria are not matched

🏖️ Benefits

• 25 days annual leave per year plus 12 South African public holidays • 1 day of paid leave for your Birthday • Individual healthcare insurance plan • Access to an employee mental health and wellbeing platform • £2,000 annual training budget • Up to £2,000 per successful referral • 15% allowance for non-standard working hours