Partnerships Solution Architect, Generative AI

December 11, 2023

Cohere

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At Cohere, our mission is to build machines that understand the world, and to make them safely accessible to all.

Natural Language Processing • Machine Learning • Artificial Intelligence

11 - 50

Description

As a Partnerships Solutions Architect at Cohere, you will play a significant role in growing the business and have a great deal of autonomy when it comes to technical pre- and post-sales. Your responsibilities will include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.

Requirements

• 5+ years of customer-facing technical pre/post sales Solutions Architect experience, and working with partners in GTM engagements • 2+ years architecting or deploying cloud-native solutions • A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's • Fundamental knowledge of ML, and basic knowledge of AI, NLP, and Large Language Models (LLM) • Comfortable working with Python and Jupyter Notebooks • Comfortable using version control • Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences • High tolerance for ambiguity. You can identify and implement high-impact processes in unstructured environments. • If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Benefits

• An open and inclusive culture and work environment • Work closely with a team on the cutting edge of AI research • Free daily lunch • Full health and dental benefits, including a separate budget to take care of your mental health • 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement • Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend • 6 weeks of vacation