Community Phone
Easiest way to reach a human by voice
Tech Support • Customer Support • Phone Plans • Cell-phone Support • Customer Service
51 - 200
💰 Pre Seed Round on 2019-08
Director of Customer Support
May 1
Community Phone
Easiest way to reach a human by voice
Tech Support • Customer Support • Phone Plans • Cell-phone Support • Customer Service
51 - 200
💰 Pre Seed Round on 2019-08
Description
• Lead a Customer Support team to deliver a world-class customer experience • Drive continuous improvement in customer experience • Collaborate with Marketing, Sales, Product departments and CEO • Be customer-obsessed, problem-solving, and team-building powerhouse
Requirements
• Bachelor’s degree • 5-8 years of experience in Customer Support leadership • Demonstrated experience in building high-performance Customer Support teams • Prior experience in a rapidly scaling company • Strategic thinking and execution skills
Benefits
• Up to 11 paid holidays • Generous Accrued Time Off increasing with years of service • Paid sick time • Annual day of service
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