HR Operations Analyst

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🔥 14 hours ago

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Coupa Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Identify, analyze, and implement opportunities for continuous improvement across HR Operations processes. • Document, review, and maintain standardized HR process documentation and knowledge articles. • Lead minor HRIS system configuration changes and testing to support process enhancements. • Serve as the Tier 2 point of contact for resolving complex or escalated employee inquiries and data-related issues. • Conduct advanced data audits and reconciliation across multiple HR systems to ensure data integrity and compliance. • Act as a dedicated HR Operations partner for a specific client group focusing on their operational needs. • Mentor and train HR Operations Analyst I team members on new processes and best practices. • Participate in and often lead foundational HR projects and initiatives as the HR Operations subject matter expert.

🎯 Requirements

• A minimum of 2 years of progressive experience in an HR Operations, HRIS, or similar administrative/analytical role. • Demonstrated experience with HRIS (Human Resources Information Systems) or other complex data management tools, including experience with data auditing and reporting. • Proven ability to analyze processes and propose/implement solutions for efficiency and standardization. • Exceptional customer service mindset with advanced written and verbal communication skills, including the ability to communicate technical information to non-technical audiences. • Strong organizational skills and high attention to detail are a must. • Advanced Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) for data analysis and reporting. • The ability to handle highly confidential information with discretion and professionalism. • A proactive, resourceful, and critical thinking approach to complex problem-solving.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working hours • Paid time off