Renewals Account Manager – US Time Zone

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Manage the contract renewal cycle • Provide quotes to channel partners • Ensure delivery of quotes to end customers • Consult with partners and customers to answer questions • Manage the renewal process through booking • Communicate the value of CrowdStrike products to drive license growth and per-endpoint revenue • Team with the Account Manager to ensure a seamless customer experience • Work proactively with partners and customers to drive on-time renewals and grow ARR

🎯 Requirements

• Track record of meeting or exceeding expectations in an individually focused, quota-carrying role • Ability to balance varied daily tasks and adjust priorities in a fast-paced environment across multiple engagements • Technical aptitude and ability to learn new concepts quickly • Exceptional written and verbal communication skills • Ability to work independently or in a team environment • Curious nature, desire to learn, and competitive spirit • Comfort handling objections and negotiations • Excellent time management skills • Security or SaaS sales experience • Customer Success/Service background • Prior experience using Salesforce or another CRM solution • 2+ years of experience, or equivalent experience in consulting or account management, particularly in cybersecurity • Bachelor's degree from an accredited college or university or relevant experience • Proven experience using AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes • Ability to work US working hours (6:30pm IST to 3:30am IST)

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities