Outbound Business Development Representative

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Customer.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Research and identify target accounts using various tools and resources, building a robust prospect list • Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs • Qualify leads based on business fit, timing, and readiness to speak with an Account Executive • Schedule high-quality meetings between interested decision-makers and our sales team • Maintain accurate records of prospect interactions and pipeline status in our CRM • Collaborate with marketing to refine outreach strategies and improve lead generation processes • Nurture relationships with prospects who are interested but not yet ready to engage fully • Regularly update your manager and team on outreach activity and progress toward goals

🎯 Requirements

• Strong communication skills and genuine enjoyment connecting with new people • Resilience with rejection and the self-motivation to keep pushing toward targets • Excellent organization and ability to manage multiple priorities with attention to detail • Familiarity with CRM tools like Salesforce or HubSpot • A proven track record in lead generation and outreach • Ability to work independently in a fast-paced, target-driven environment • 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech • Prior outbound sales experience at a SaaS company • Familiarity with sales methodologies and lead generation strategies • Business Proficient Language: French • Willingness to travel for team events (approximately 1-2x per quarter)

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget