Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience

🔥 14 minutes ago

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DatAds

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

📣 Marketing

💼 Consulting

☁️ SaaS

Marketing • Consulting • SaaS

DatAds is a SaaS platform that helps marketing and creative teams and agencies instantly understand which ad creatives drive performance by breaking down creatives by concept, angle, creator, format and key metrics. It unifies ad platforms, attribution tools, and even ChatGPT prompts into a single dashboard to surface visual ad insights, speed creative reporting, and provide actionable recommendations for creative testing and optimization.

📋 Description

• Support and development of eCommerce and agency clients • Analyze existing setups, identify optimization opportunities, and assist with integrating DatAds into daily processes • Conduct regular calls with clients • Provide support via Slack • Actively advise on strategic topics related to creatives and campaigns • Identify growth opportunities with existing clients • Proactively reach out to inactive or former leads via the CRM • Create copy, emails, and short updates to support customer retention, communicate successes, and assist sales activities • Work closely with founders Max and Daniel • Contribute ideas and continuously improve internal processes

🎯 Requirements

• At least 2 years of experience in performance advertising, e.g., Meta, Google, LinkedIn, or TikTok • Experience in operational campaign management and strategic campaign setup • Ideally experience in an agency or as a freelancer • Hands-on mentality and pragmatic problem-solving • Growth mindset and self-motivation • Confident, personable presence in written customer communication and video calls • Fluent German (written and spoken) • Good English (written and spoken)

🏖️ Benefits

• Professional growth: active involvement in exciting projects and high individual responsibility • Steep learning curve • Dynamic start-up atmosphere • Fast communication and decision-making processes • Flat hierarchies • Talented and motivated founder team • Joint celebration of successes • Flexible working hours • Option to work remotely • 25 vacation days • Entry into the marketing scene • Learn from experts • Build a professional network with top people from the marketing industry