Customer Success Manager (Indirect Channels)
May 9
🇳🇱 Netherlands – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager
Description
• Build and maintain strong relationships with indirect channel stakeholders • Develop a deep understanding of the company's product/service offerings • Facilitate the growth of commercial activities in indirect channels • Act as the voice of the indirect channels within the company • Address customer concerns and issues effectively and efficiently • Utilize customer data, product adoption data, and feedback to enhance the customer experience
Requirements
• Bachelor's degree in Healthcare, Business Administration, and/or Marketing and/or a related field medical/pharma/science field (or equivalent level of practical technical experience in radiology) • A minimum of 3 years working experience as a radiographer/application specialist/MRI specialist or mammographer within a clinical setting • Proven experience in a customer-facing role, preferably in Customer Success, Account Management, or Sales • Excellent communication and interpersonal skills • Strong problem-solving abilities and a customer-centric approach • Proficiency in CRM and/or CSM software and data analysis tools • Ability to multitask, prioritize, and manage time effectively
Benefits
• Collaborative and agile work environment • Continuous learning opportunities to enhance your professional skills • Remote working environment
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