Systems Engineer

April 13

Deft, a Summit company

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Deft, a Summit company, is a trusted provider of managed IT services for SMBs to the Fortune 500$1. .$1

Colocation • Hybrid Cloud • Private Cloud • Managed Data Center Services • IT Infrastructure

51 - 200

💰 Pre Seed Round on 2022-01

Description

• Interface with customers, vendors, and internal staff. • Function as an escalation point for Support Staff and Systems Engineers • Perform advanced server and network troubleshooting • Manage and monitor all infrastructure and systems installations • Implement and maintain strategies for backup, security, and redundancy • Identify potential issues and implement solutions proactively • Enable faster and smarter business processes • Deliver end-to-end trouble ticket handling • Communicate with stakeholders to identify goals • Standardize and automate processes • Conduct root-cause analysis of interruptions • Provide Level III support for advanced cases • Adhere to Change Control process • Act as a Subject Matter Expert for systems

Requirements

• Holistic approach to customer interactions • Linux Server (RHEL/CentOS, Ubuntu) networking • Typical internet application comprehension • Experience managing distributed systems and microservice architectures • Distributed File System and Object Storage experience • Strong Linux application-level debugging and performance profiling skills • Ability to read and write scripts with Python, PowerShell, Ansible, Terraform • Nice-to-haves: VMware Virtualization, AWS core services, monitoring tools • Bonus Points: Various certifications

Benefits

• Join a talented team of engineers • Mentor and train other engineers • Part of a diverse team culture • Opportunity for personal growth and development