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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Advertise open caregiver roles on multiple platforms using free and paid listings • Generate quality job applicants and pre-screen candidates based on internal criteria • Schedule interviews and provide interviewers with resumes and screening notes • Coordinate onboarding by collecting signed documentation, sending orientation manuals, and maintaining employee records • Track document expirations and maintain current caregiver files in AxisCare • Prepare and finalize caregiver schedules every Wednesday for the following two weeks • Follow up on unconfirmed shifts and caregiver availability • Communicate by call, text, and email to fill open shifts • Participate in a weekend on-call rotation and escalate tasks when needed • Aim to fill all shifts at least 48 hours before they begin • Keep management informed of schedule progress and staffing needs

🎯 Requirements

• Bachelor's degree in Business Administration or a related field • 1–3 years of scheduling, HR coordination, or relevant administrative experience in a healthcare or medical setting • Familiarity with medical terminology and health insurance basics • Strong written and verbal English communication skills • Availability to work 8:00 AM–5:00 PM EST, Monday through Friday • Proficiency in Microsoft Office: Word, Excel, Outlook, and PowerPoint • Proficiency in Google Suite: Docs, Sheets, and Gmail • Experience using scheduling systems • Experience using AxisCare is highly preferred • Excellent time management and ability to meet tight deadlines • Customer-focused approach serving caregivers and clients • Thorough attention to detail in handling documents, shifts, and staff coordination • Ability to solve problems and adapt quickly to last-minute changes

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government-mandated benefits employer share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth