Senior Account Executive, AI

Job not on LinkedIn

🕒 May 27

🏄 California – Remote

🏄 California – Remote

💵 $148.8k - $186k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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DigitalOcean

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

SaaS • Cloud Computing

DigitalOcean is a cloud infrastructure provider that offers a suite of products and services for developers to build, deploy, and scale applications. Their platform provides comprehensive tutorials, reference material, and support documentation to assist users in managing resources effectively using their API and CLI tools. With features like Droplets (virtual machines), managed databases, Kubernetes, and a marketplace for third-party applications, DigitalOcean focuses on simplicity and performance. They cater to both individual developers and larger organizations looking for cloud solutions that are easy to implement and manage.

📋 Description

• Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising startups. • Own the relationship with high potential AI accounts, acting as the primary point of contact for their business and technical needs. • Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success. • Drive account growth by maintaining meaningful contact and identifying new opportunities. • Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities. • Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience. • Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams to shape the roadmap.

🎯 Requirements

• 5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer. • Cloud Infrastructure and AI experience required. • Proven experience in contributing to onboarding and customer success pipelines. • Excellent written and phone communication skills. • Relationship management experience and can effectively collect and communicate constructive feedback from customers. • Develop a network of AI startups, founders and accelerators.

🏖️ Benefits

• Competitive salary • Flexible work hours • Professional development opportunities • Employee Assistance Program • Local Employee Meetups • Flexible time off policy