Virtual Assistant

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Distro

1 - 10 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

Distro is an AI-driven recruiting platform designed to automate and streamline the hiring process for companies of all sizes. By leveraging smart automation, Distro helps teams quickly vet resumes, conduct structured video interviews, and match candidates to job requirements, enabling efficient and effective hiring. Catering to startups, remote-first companies, and enterprise talent teams, Distro enhances recruitment by reducing manual tasks and facilitating international hiring through its employer of record services.

📋 Description

• Handle inbound and outbound client calls using Agency Blocks phone platform and VOIP system • Screen and route calls appropriately; take detailed messages • Follow up with clients as needed to ensure no missed opportunities or delayed responses • Maintain professional communication with clients regarding wills, trusts, social security planning, and health planning services • Manage business email communications and correspondence • Prepare and distribute bi-weekly/tri-weekly agency communications to clients • Maintain organized email records and documentation • Conduct database cleanup and maintenance tasks, including: • Removing deceased clients from active records • Identifying and managing clients who have transitioned to different plans • Updating client information and policy status • Support pipeline management and data accuracy

🎯 Requirements

• Proven experience in administrative support, customer service, or similar role • Strong English proficiency (minimum intermediate level; clear communication essential for client-facing interactions) • Proficiency with CRM platforms and/or database management software • Ability to work independently with strong time management skills • Reliable internet connection and quiet workspace required • Comfortable with VOIP phone systems and basic technology platforms • Professional demeanor and attention to detail

🏖️ Benefits

• Flexible work-from-home arrangement • Clear, defined responsibilities with potential for role expansion • Opportunity to grow with a thriving financial services practice • Professional work environment with supportive leadership • Payment of $500 due upon start date; recurring monthly thereafter on the same date

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