Healthcare Virtual Assistant – Part-Time

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Wing Assistant

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• Employee Navigator Administration (PRIMARY) - Setup, configure, maintain client groups, plans, rates, EDI feeds • Client Servicing - New hires, terminations, QLEs, coverage questions • Data Collection & Submissions - Census gathering, carrier/PEO submissions, follow-up • Open Enrollment - Coordinate renewals, enrollment windows, reconciliation • Producer Support - Proposal prep, quote organization, CRM maintenance

🎯 Requirements

• Employee Navigator expertise (hands-on setup/config experience) | https://www.employeenavigator.com/ • 2+ years benefits admin or insurance CSR experience • HIPAA compliant • 9 AM - 1 PM CST availability • Group health insurance & PEO knowledge • Excel proficiency • Strong follow-up skills - relentless about closing gaps • Life & Health insurance license (Nice-to-Have) • Multi-carrier coordination experience (Nice-to-Have) • Open enrollment management across multiple clients (Nice-to-Have)

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