Product UX Writer

April 25

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Donorbox

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State of the art recurring donation system in 15 mins. Proud to support more than 50,000 nonprofit organizations.

nonprofits • payment processing • fundraising • crm

51 - 200

Description

• Are you passionate about creating amazing app UX writing? We're looking for a dynamic, self-motivated UX writer to join our Product UX/UI design team. • You'll help us build effective, customer-focused solutions by crafting, editing, and refining various product-related UX writings. • This includes ensuring the UX copy is consistent and adheres to contemporary UI standards. • We'd love to connect with you if you're skilled in gathering information through research, hands-on product use, and customer interviews for selected projects. • Your goal will be to provide a consistent, easy-to-understand, and human tone of voice that enhances the user experience. • You will have the opportunity to contribute to the nonprofit sector and help thousands of organizations and people in need across the US and the world.

Requirements

• Experience: 3+ years as a UX writer, content strategist, or similar role in a tech or nonprofit environment, accompanied by a portfolio showcasing a range of UX writing. Experience with SaaS platforms is highly advantageous. • Educational Background: Bachelor's degree in English, UX Design, Journalism, Communications, Human-Computer Interaction, or a related field. • User-Centered UX Writing: Strong understanding of UX principles, user-centered design processes, interactions, and accessibility standards. • Strong Writing Skills: A keen eye for grammar and a deep respect for content style, voice, and tone. Passion for solving complicated problems and making things simple. • Teamwork: Experience working with designers, engineers, and product managers. • Analytical Skills: Ability to use data from usability tests and user feedback to guide content decisions and improve user experiences. • Curiosity: Eager to learn the product area inside and out and demonstrate how content recommendations fit with the product. • Remote Environment: Comfortable working in a fast-paced, remote environment. • Communication Skills: Excellent writing, editing, and proofreading skills with an ability to create persuasive and clear content suited for diverse audiences. • Positive Attitude: Friendly and open attitude, including the ability to share and receive feedback. • Mission Alignment: A passion for the nonprofit sector and a deep understanding of how Donorbox user experience can advance an organization's mission. • Tools: Basic UX copy editing experience with UX UI design tools such as Figma

Benefits

• Fully remote work from the comfort of your home • Generous time off policy of 21 days (birthday included 🎉), 2 paid volunteer days, 8+ designated/floating holidays (dependent on province/country), and additional sick days (dependent on state/country) • Employer-sponsored health insurance plan through TriNet, including medical, dental, vision, and life • 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4% (for US employees) and Registered Retirement Savings Plans (RRSP) (for Canadian employees) • Reimbursement package for home office expenses, up to $1.5k • Eligibility for employee equity plan (stock options) • Wellness program with fitness and mindfulness classes • Love your work and our mission of serving nonprofits!