Director, People Operations

🕒 2 days ago

🇺🇸 United States – Remote

💵 $210.8k - $285.2k / year

⏰ Full Time

🔴 Lead

👥 People Operations

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

🏢 Enterprise

⚡ Productivity

Cloud Storage • Enterprise • Productivity

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Lead and develop a high-performing global team • Establish operating models, SLAs, and metrics to improve quality and efficiency • Own contingent workforce strategy and management and make key decisions as it relates to the business • Oversee global onboarding operations to deliver a consistent, high-quality new hire experience • Guide People Operations workstreams for company-wide initiatives (e.g., M&A) • Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO • Influence decisions and ensure execution; act as a trusted advisor on People Operations • Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working • Oversee global mobility and immigration programs • Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness • Own service delivery strategy and continue to modernize our support model in partnership with technology teams • Simplify and standardize employee-facing processes and knowledge management • Expand support through automation, self-service, and AI • Leverage data to identify friction, measure performance, and improve outcomes • Advance adoption of AI and emerging technologies to enhance the employee experience • Own the global HR Compliance program (policies, controls, risk, governance) • Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization) • Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls • Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits • Track regulatory changes and adapt programs proactively

🎯 Requirements

• 10+ years in People Operations or HR Operations • Experience leading global teams in complex environments • Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration • Track record leading large-scale, cross-functional initiatives • Strong stakeholder management and influencing skills; clear communicator • Data-driven with strong operational rigor • Balances strategy and execution with strong ownership • Experience leveraging AI and automation to improve operations • Strong understanding of US employment law; working knowledge of international HR compliance

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options