AR Billing Specialist

🔥 31 minutes ago

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eClerx

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2000

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $6.5M Post-IPO Equity on 2010-03

Consulting • Logistics • Manufacturing

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.

📋 Description

• Perform all tasks related to processing special handling invoices for large, complex commercial customers • Maintain third-party billing portals • Communication with cross-functional internal teams related to customer account status will be required • Communication with various large commercial customers regarding account status • Maintain strong customer relationships through effective communication • Perform and maintain account billing reconciliations for customers • Investigate and resolve any irregularities or inquiries timely and accurately • Provide documentation to customers or cross-functional teams requesting invoices, statements, etc. • Maintain sensitive customer financial information and organized financial records, electronically • Recommend improvements for invoicing processes • Research and resolve second and third-level customer inquiries • Develop key relationships with cross-functional teams to mitigate invoicing errors

🎯 Requirements

• Minimum 1-year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction-based services preferred • Experience with third-party portal billing preferred • Proficient Excel/Google Sheets experience • Good judgment, strong decision-making, and problem-solving skills • Knowledge of transaction-based services • Communicate articulately and efficiently in both written and verbal forms • Highly organized with strong attention to detail • Accounting knowledge • Strong communication and interpersonal skills • Strong attention to detail and high level of accuracy • Ability to maintain a high level of confidentiality and professionalism • Excellent organizational skills • Be able to work as a team and independently • Must be willing to work in shifting schedules including a graveyard shift

🏖️ Benefits

• eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.