Client Account Executive

🕒 March 20

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Elite Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🤝 B2B

SaaS • B2B

Elite Technology is a company specializing in financial solutions for law firms globally. With over 70 years of experience, Elite offers a range of products designed to boost operational efficiency, increase profitability, and provide strategic visibility. Their innovative solutions, like the cloud-native SaaS product 3E and the electronic billing system eBillingHub, streamline finance and accounting operations in law firms, enhancing billing, invoicing, and financial reporting. Elite's tools enable law firm leaders to make informed business decisions and effectively manage their firms.

📋 Description

• Identify, prospect, and close new enterprise customers within an assigned territory or market segment. • Lead complex, consultative sales cycles involving multiple stakeholders, including C-suite and firm leadership. • Develop compelling value propositions using ROI analysis, cost modeling, and industry insights. • Maintain accurate pipeline management, forecasting, and opportunity tracking in Salesforce. • Own a portfolio of accounts post-close, serving as the primary commercial relationship owner. • Drive expansion, upsell, and cross-sell opportunities aligned to client goals and modernization initiatives. • Build and execute account plans focused on long-term value, cloud adoption, and product utilization. • Proactively manage renewals in partnership with Customer Success, ensuring retention and growth targets are met. • Establish trusted advisor relationships with senior client stakeholders. • Collaborate closely with Sales Engineers, Product, Customer Success, and Marketing to deliver tailored solutions. • Advocate for client needs internally, influencing roadmap priorities and service improvements. • Educate clients on best practices, new functionality, and industry trends. • Perform other duties as assigned to support departmental and company objectives.

🎯 Requirements

• Bachelor's Degree in related field or equivalent experience. • 3–5 years of experience in Account Management, Customer Success, or Strategic Sales within SaaS, Legal Tech, or Professional Services. • Proven success managing enterprise or strategic accounts, with a track record of exceeding retention and growth targets. • Strong understanding of cloud-based software solutions and experience leading clients through on-premises to cloud transitions. • Exceptional relationship-building and executive communication skills, with the ability to influence and advise senior stakeholders. • Analytical and commercially minded, with the ability to translate customer goals into actionable account strategies. • Highly collaborative and comfortable working cross-functionally across Product, Sales Engineering, and Customer Success teams. • Strategic thinker with a proactive, solutions-oriented mindset and strong attention to detail. • Strong proficiency in CRM tools (Salesforce preferred) and experience managing renewals, forecasts, and pipeline in complex sales environments. • Ability to travel up 25–50% as business needs require. • Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing. • Elite does not provide employment sponsorship for this position.

🏖️ Benefits

• Competitive Compensation Package • Comprehensive Healthcare Coverage (Health, Dental, Vision) • Retirement Savings Plan with an Employer Contribution • Professional Development Opportunities • Time Off • Wellness Initiatives • Employee Assistance Program • Generous Global Parental Leave • Calm, free premium subscription • Employee Discount Program