At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities.

This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible. 

Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings.
Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. 

We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures.

If you're interested in joining our team > https://jobs.lever.co/emilabs

Emi Labs

Sales

• Emi Labs aims to increase Frontline Workers' access to professional opportunities
• Building infrastructure to make Frontline Workers visible
• Transforming the recruiting experience
• Developing an A.I. recruitment assistant called Emi
• Saving Recruiters time through automation

Sales Operations Manager

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. You'll be in charge of creating and qualifying the lead pipeline to create sales opportunities. You'll do this by strategically prospecting accounts, working closely with our Marketing Team and Account Executives. Tasks / Activities Design and execute strategic prospecting initiatives for our target companies Build a pipeline of qualified opportunities through consultative, strategic conversations with potential clients. Develop sales leads and maintain customer relationships with senior execs in the HR industry Set the founding blocks for BDRs and overall Sales team. Work with your dedicated Account Executives to identify ongoing strategic targets Share and leverage BDR's and sales best practices across teams from different industries and geographies.

Business Development Representative

Marketing

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures. What you'll be doing We’re looking for a Field Marketing Manager (LATAM) to join our growing, high-performance marketing team. This position will report to our Head of Marketing (based in the United States) and will be a valuable resource to the entire marketing team. Duties will include working with our Demand Generation Lead on developing and executing programs in Latin America, as well as working with our Content Lead on developing content and campaigns targeting Mexico. The goal of our work is to build awareness, engage prospects, generate pipeline, and help Emi grow in Mexico and Latin America. The ideal candidate enjoys devising and coordinating complex projects, working on marketing campaigns from the ground up, testing new channels and strategies, and measuring the impact of programs. To excel, you will need to be highly organized and effective and have very strong analytical and execution skills. Strong communication and writing skills in both English and Spanish are very important. You need to be comfortable in a fast-paced, start-up environment and be able to work on multiple projects at the same time. Tasks / Activities Partner closely with Demand Generation and Content to develop and execute on complex marketing projects. Execute localized demand generation efforts, including executive events, targeted events, 3rd party event sponsorships, direct mail, and digital campaigns. Work with our LATAM sales and customer success teams to understand market needs and inform marketing programs. Track, measure, and report on KPIs across the projects and campaigns you work on. What we are looking for 4+ years of field or demand generation marketing experience or similar in a high-growth B2B SaaS environment. Track record of leading coordinated campaigns across channels from end to end. Strong written, verbal, and visual communication and project management skills. Proficiency with Salesforce, Hubspot (or similar marketing automation tools), and project management tools like Asana. You are excited about our mission of increasing frontline workers' access to job opportunities. Fluency in English and Spanish is required. Travel for events will be required occasionally.

Field Marketing Manager

Operations

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. We were part of Y-Combinator 's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures. About Strategy and Operations Team Emi Labs' Strategy and Operations team is currently a small team, in charge of optimizing processes and providing insights to foster long term growth. We analyze data, identify the key priorities to work on, and collaborate across departments to enhance efficiency and deliver impactful results. What you'll be doing As a Strategy and Operations Associate you will play a pivotal role in optimizing an Emi’s efficiency and effectiveness. You will analyze data, identify opportunities, and devise strategies to enhance processes, reduce costs, and drive growth. Collaborating with various teams, you will tackle critical projects, from financial planning to contract negotiation. You will need a hands-on approach to ensure that insights translate into tangible results. This role is vital in bridging the gap between strategy and execution, ultimately contributing to the company's overall success through data-driven decision-making and operational excellence. Tasks / Activities / Sample Projects
• Owning Emi’s Financial projections
• Building Operational Dashboard with key SaaS metrics
• Partnering with different Emi teams to solve our most critical problems (ej. capacity planning, pricing, renegotiating contracts and redesigning team interaction processes, among others)
• Coordinating company-wide planning process, and helping prepare materials for Investors meetings

Strategy and Operations

Customer Success & Support

At Emi we are focused on solving real problems for our clients and for our candidates, which is why we are a customer-focused company. Our customer success team is responsible for leading the relationship with our clients and ensuring they obtain the best results from our projects together. Our team is composed of people with strong client relationship skills who are also extremely data-driven and capable of pivoting between multiple internal teams such as implementation, sales, product, and tech in order to drive results.

What you'll be doing

Customer Success Associates work side by side with managers to drive our clients' results and ensure they become loyal promoters of our platform. Associates are responsible for getting valuable insights and preparing different analyses to help our customers improve their talent acquisition processes. They act as an intermediary between Customer Success Managers and Tech Support, Learning, and Data Science to get updates on issue resolution, build ad-hoc reports, or request training support for our clients. An Associate´s scope is not limited to a portfolio of clients but he/she will also be required to participate in cross-client initiatives to standardize processes and improve the customer experience. Your main responsibilities

Perform consistent and reliable analysis with your client's data.
Prepare clear and thoughtful insights and recommendations for our client's Business Reviews (gather data, generate analysis and presentations).
Lead configuration adjustments with the tech team.
Lead a cross-client project to standardize best practices and drive client's results.
Engage with clients and lead communications of new features and Q&A sessions.
Being the trusted partner for the customer regarding their features, data and growth possibilities.

What we are looking for

+1 year of experience working in a fast-paced customer-facing environment.
Data-driven and analytical skills.
Microsoft Excel domain.
Thrives working in a growing environment, with the uncertainty of an early-stage startup.
Fast learner and highly proactive attitude.
Great organization skills.
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services) is a plus.
Fluent English & Spanish Speaker (required).

Customer Success Associate

Account Executive

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. We were part of Y-Combinator 's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures .

Enterprise Account Executive

Backend Engineer

• At Emi Labs, we are on a mission to increase Frontline Workers’ access to professional opportunities.
• Our main product, Emi, is an A.I. recruitment assistant that automates tasks such as screening, validating skills, scheduling interviews, and collecting documents.
• As the Backend Engineer, your responsibilities will include designing system architecture, programming, testing, systems integration, and training new team members.
• You will work closely with the Product team to detect and prioritize requirements, ensure technical feasibility of feature designs, and solve production issues.
• Additionally, you will build and maintain internal microservices, monitor service performance, and ship code to production every week.

General Interest - Future Back-end Engineer Roles

Frontend Engineer

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. We were part of Y-Combinator 's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures. About the Backoffice team Recruiters, Hiring Managers, HR Managers, HR VPs, and the Emi team use different versions of our web Platform in their day to day to do their work. This includes their daily operative tasks, as well as seeing analytics data to help them take tactical and strategic decisions. This team is in charge of building and making it the best platform to hire frontline workers in the world. What you'll be doing You'll build a Front-End Development Squad while also participating in developing our platform including the design, implementation, and deployment of different features and improvements. You’ll need to move fast, understand the multiple platforms with which we work, and automate the interaction between recruiters and candidates. You will also identify, propose and implement improvements in the core infrastructure and the architecture and train new team members in the best practices for the software development, testing, and documenting. You will work cross-functionally to set and execute the business and product strategy and roadmap by building the best interactive platform for our users to manage their hiring process. Tasks Work closely with the Product UX team to define our platform usability roadmap. Ensure the technical feasibility of UI/UX designs. Maintain and improve existing React.js systems. Develop new user-facing features. Build reusable code and libraries which will help Emi scale in the future. Collaborate with other team members and stakeholders.

General Interest - Future Front-end Engineer Roles

• Emi Labs is on a mission to increase Frontline Workers’ access to professional opportunities
• Transform the recruiting experience into an easy, human, and fair process
• Building infrastructure to make Frontline Workers visible
• Emi, our main product, is an A.I. recruitment assistant that automates tasks
• Business Development team in charge of generating new commercial conversations

General Interest - Future BDR Roles

Product Marketing

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. This position will report to our Head of Marketing and will shape our go-to-market process: ensuring that prospective and existing business customers understand our solutions, how they’re differentiated from the competition, and how we will drive value in their recruiting process. Within this scope, the role will lead product positioning and messaging initiatives, identify insight-driven product opportunities, and set the strategy for campaigns across the customer lifecycle. This is a unique opportunity to build out the product marketing organization and grow it.

Product Marketing Manager

Work closely with a range of cross-functional teams to develop go-to-market strategy and oversee product launches and releases.
Help identify target markets, refine our ICP and user segments for Emi's use cases and solutions.
Become an expert on our customers – define who our champions and buyers are, what they care about, and where to find them.
Craft compelling positioning, messaging, and collateral that is informed by market research, competitive insights, and customer feedback.
Create high-impact enablement materials for our sales and success teams, including case studies, pitch decks, battle cards, one-pagers, product training, etc.
Collaborate closely with the entire marketing team to create compelling offers for our target audience, including landing pages, help content, video explainers, etc.

At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. This is a 2.7 billion population that accounts for 80% of the world’s workforce. We're here to transform this by building the infrastructure to make Frontline Workers visible. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures.
What you'll be doing
We are looking to hire an Account Executive looking to join an early sales team and have an impact on a category-defining company, backed by some of the best investors in Silicon Valley. This position will report to our CEO. The ideal candidate will have experience selling SaaS products to enterprise customers. We'd love to hear from candidates that worked in the early days of a B2B startup, experimenting with different strategies and track records of achieving results.
Tasks / Activities
Drive revenue by closing new customers using your SaaS sales experience.
Generate their own pipeline, independently of our outbound and marketing team.
Manage the entire sales cycle using a consultative, relationship-driven approach.
Navigate complex organizational structures and technology stacks as you lead discovery conversations, product demos, and solution discussions.


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