October 19, 2023
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
• Empower customers to reach their goals using the Emotive Conversational Sales Platform, data-based strategy suggestions, and our partner network • Own the entire customer lifecycle after onboarding, including renewals • Engage a portfolio of clients and build personal relationships with key people in the organizations • Identify and act on win-win opportunities for additional client investments • Relay valuable feedback and insights from the market to the product team • Deliver keynotes and webinars on different aspects of personalization • Improve both customer facing and internal processes
• 3+ years of customer success or account management with a technical (SaaS) product • Highly organized - a project management background is a plus • The ability to quickly build rapport with individuals and teams, naturally looking for ways to make processes easier • Ability to understand the features and use cases of the Emotive platform • Empathy for who you work with; you identify with their challenges and your desire to delight shines through in your communications • The capacity for creative problem solving • Experience with advocating for your customers' needs within our organization and driving to solutions • You can use data and statistics to identify patterns, using them for enriching your recommendations for process/product improvements • Strong communication and interpersonal skills with the motivation to inspire both our clients and your teammates
• Opportunity to work with industry-leading clients • Personal and professional growth • Inclusive and diverse work environment
Apply NowOctober 17, 2023
51 - 200
🇺🇸 United States – Remote
💰 $115M Series D on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
October 12, 2023
501 - 1000
🇺🇸 United States – Remote
💵 $131.8k - $155k / year
💰 $15M Series C on 2012-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
October 5, 2023
51 - 200
🇺🇸 United States – Remote
💰 $115M Series D on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
September 28, 2023
51 - 200