IT Systems Engineer

March 28

Evolve

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We make vacation rental easy for everyone. For owners, for guests, for you.

Vacation Rental Marketing & Booking • Traveler Support & Reservations • Vacation Rental Management • Hospitality

1001 - 5000

Description

• Research, design and implement company-wide IT projects • Installing, configuring, testing and maintaining operating systems, application software and system management tools • Assist with Level II and Level III ticket queue, user administration, security, hardware management and any other IT related items • Ensure the highest levels of systems and infrastructure availability based on firmware/security updates and patching • Support the new hire onboarding process by preparing all IT systems • Maintain asset management across the organization and partner with vendor representatives • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes • Create and maintain departmental documentation and create KB’s as necessary, system interdependencies, and end-user documentation

Requirements

• 5+ years of well-rounded agnostic IT experience • Experience with Applications like GSuite, Office365, Box, Zoom, Microsoft OS’s, Mac OS, AWS, Salesforce, OKTA, SSO (JIT / SCIM), DNS Management • Experience with a next-gen EDR solution (CarbonBlack, CrowdStrike, SentinelOne) • Ability to run multiple technical projects at once using project management software • Deployment experience with an enterprise MDM solution, specific to MAC and Windows OS • Demonstrated experience managing a fleet of laptops and related peripherals • Demonstrated experience managing a large user base of 1000+ employees • Experience with printers, conference rooms, phones, and Zoom Rooms • A passion for technology and customer service • A desire to answer questions and solve problems • Strong understanding and implementation of data security programs that are PCI and industry compliant

Benefits

• Industry competitive pay, including equity in the company for all Evolvers • 401(k) with a 4% match that vests immediately • 6 weeks of paid parental leave for birth and non-birth parents • Infertility coverage