Senior Operations Analyst, Workforce Identity

🕒 April 13

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F5

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Post-IPO Equity on 2020-11

Cybersecurity • SaaS • Enterprise

F5 is a technology company that specializes in application services and security, enabling organizations to optimize, secure, and control their digital applications. They offer a range of solutions that enhance application performance, availability, and security across any cloud environment.

📋 Description

• Serve as the primary operational expert for Okta, focusing on configuration, deployment, and management of identity workflows. • Lead efforts to automate recurring identity operations tasks, using tools like Okta Workflows, PowerShell, and Python scripting. • Assist in the day-to-day administration and operational maintenance of Microsoft Entra ID, focusing on user authentication, access provisioning, and directory synchronization. • Develop scalable solutions to ensure the continued efficiency and reliability of identity management processes. • Monitor and maintain the availability and performance of Workforce Identity platforms, for both Okta and Entra ID. • Troubleshoot and resolve identity-related incidents and access requests promptly to deliver excellent customer service. • Ensure internal security policies and regulatory requirements (e.g., SOX, GDPR) are adhered to across all identity operations. • Provide audit-ready documentation and support governance initiatives in identity and access management. • Partner with IT, Security, and HR teams to align identity operations with broader organizational needs. • Actively contribute to the development and execution of Zero Trust principles. • Track system health and performance metrics. • Generate operational reports and insights to evaluate and improve identity services.

🎯 Requirements

• 5+ years of experience in Identity & Access Management operations, with a focus on Okta and Entra administration. • Expertise in Okta implementation, including advanced capabilities such as Workflows, API integrations, and lifecycle management. • Hands-on experience with Microsoft Entra ID (Azure AD) for basic user management, group policies, and role assignments. • Familiarity with Privileged Access Management tools (e.g., CyberArk, BeyondTrust). • Strong troubleshooting skills to diagnose and resolve identity-related incidents effectively. • In-depth understanding of compliance frameworks and security best practices. • Excellent communication and customer service skills, with a detail-oriented mindset. • Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities • Remote work options