Support Agent

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Fever

Fever

1001 - 5000 employees

👥 B2C

💰 $110M Venture Round on 2023-01

Entertainment • B2C • Tourism

Fever is a company that curates memorable experiences, focused on live entertainment and cultural events, in major cities across the world. Known for offering exclusive and unique experiences such as Candlelight Concerts and the Van Gogh Experience, Fever operates in over 200 major cities and supports users in 11 languages. Its app is highly rated in the live entertainment industry, providing users easy access to events and experiences. Fever also offers 24/7 support and a variety of ways to engage with and book events, making it a go-to platform for people looking to explore popular and cultural events globally.

📋 Description

• Manage and maintain organized records of event documentation, contracts, permits, and signed official documents • Coordinate signature collection and follow up with stakeholders on pending documentation • Prepare documentation for event execution and shipment when required • Ensure accurate filing, tracking, and proper record-keeping across administrative processes • Register and organize supplier invoices • Support tracking of payments related to vendors, permits, and administrative services • Maintain organized records for financial documentation and reconciliation • Maintain visibility across tasks, deadlines and project progress • Support communication between stakeholders involved in operational workflows • Support internal teams with artists management, travel logistics, and administrative processes • Contribute to the smooth operation of Fever’s global scalable experiences

🎯 Requirements

• Live in Spain and be legally eligible to work there • Speak Spanish and English fluently • Experience in structured operations, support, or administrative roles • Strong attention to detail, process orientation, and follow-through • Comfort with Jira, Airtable, Slack, and Google Workspace, or ability to learn quickly • Ability to juggle tasks and priorities in a fast-paced environment • Other languages are a plus • Familiarity with events, production, or theatre is a bonus

🏖️ Benefits

• 40% discount on all Fever events and experiences • Home-office friendly • Health insurance • Wellhub membership • Flexible remuneration with a 100% tax exemption through Cobee • Possibility to receive in advance part of your salary by Payflow • Responsibility from day one and professional and personal growth • Great work environment with a young, international team of talented people

Apply Now

Similar Jobs

🔥 7 hours ago

SIXT

5001 - 10000

📦 Logistics

🚘 Automotive

💼 Consulting

German-speaking customer support agent handling phone and email inquiries for SIXT Share, SIXT’s car-sharing service. Resolving complaints and delivering tailored solutions remotely from Spain.

🗣️🇩🇪 German Required

🕒 5 days ago

ValueNet Group

51 - 200

🏥 Healthcare

🛡️ Insurance

📣 Marketing

Customer Care Manager für ValueNet, Anbieter von Mitarbeiter-Benefits auf dem deutschen Markt, auf Fuerteventura oder remote auf den Kanarischen Inseln. Aufbau langfristiger Kundenbeziehungen und Weiterentwicklung des Benefit-Portfolios.

🗣️🇩🇪 German Required

🕒 August 4

FYST

51 - 200

💳 Fintech

🏦 Banking

🤝 B2B

Operations Support Specialist processing KYC, refunds, chargebacks, and user verification cases for FYST, a fintech payments company. Maintaining accurate documentation and coordinating with merchants and partners.

🗣️🇷🇺 Russian Required

🕒 August 3

JamesEdition

11 - 50

🚘 Automotive

✈️ Travel

🏠 Real Estate

Customer Support Agent solving customer problems while enhancing an AI-first support team. Working remotely from Spain for a marketplace of luxury items.

🕒 July 31

Quaker Houghton

1001 - 5000

🚘 Automotive

🏗️ Construction

💼 Consulting

Customer Service Representative delivering exceptional service for Quaker Houghton. Managing customer interactions and processing orders in a remote role.

🗣️🇫🇷 French Required