German Speaking Customer Support Agent

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SIXT

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1912

📦 Logistics

🚘 Automotive

💼 Consulting

Logistics • Automotive • Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• Handle incoming customer inquiries via phone and email for SIXT Share • Resolve customer complaints empathetically • Provide tailored solutions to customer needs • Collect valuable customer feedback • Deliver excellent customer service and ensure positive customer experiences • Analyze customer requests and identify needs • Anticipate customer needs proactively • Work flexibly across different shifts, including weekends and night shifts

🎯 Requirements

• Initial experience dealing with customers • Fluent German and English, C1 level or higher • Strong communication skills and empathy • Strong analytical and problem-solving skills • Ability to respond quickly to new situations • Ability to work flexibly across shifts, including weekends and night shifts • Confidence using computers and common software, including Microsoft Office

🏖️ Benefits

• 100% remote work from home • Discounts on SIXT rent, share, ride, and SIXT+ • Exclusive deals on travel, tech, and lifestyle products • Team-building activities • Global corporate events • Opportunities to learn, grow, and advance your career • Dynamic international environment