Business Development Representative

🕒 June 23

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Five9

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

📋 Description

• Qualifying OUTBOUND leads in the DACH Region from marketing and converting them into opportunities. • Meeting quota for qualified sales opportunities for Five9's field sales team. • Proactively and directly handle all leads with appropriate disposition. • Qualify prospects based on established criteria of suitability, budget, authority, need and time and gather key sales information. • Initiate and build relationships with potential clients by anticipating needs and understanding the unique client environment. • Effectively communicate Five9 value propositions by phone and email. • Continuously log activities and information in Salesforce.com. • Proactively provide targeted feedback on all aspects of the business, including sales tools, prospect information and marketing campaign results. • Work closely with sales, channel and marketing teams to continuously improve processes and best practices for demand generation.

🎯 Requirements

• Bachelor's degree required. • Excellent communication skills both written and verbal in German (at native level) and English is a must. • Professional experience in a lead generation environment. • Excellent cold calling skills. • Familiarity with common office software and CRM systems. • Proven track record of achieving company quotas and targets. • Ability to handle objections and educate prospects in a consultative manner. • Proven curiosity, resourcefulness, motivation and initiative. • Professional business acumen and very good communication skills. • Strong team orientation - must be able to accept and contribute new ideas. • Excellent time management with the ability to multi-task, prioritise etc.. • Experience in selling enterprise products/services, especially SaaS, or other technologies is an advantage.

🏖️ Benefits

• Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.