AVP, Tech Lead - Servicing & CRM, Digital Banking

April 12

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Forbright Bank

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A Bank for a Brighter Future Member FDIC - Equal Housing Lender

Personal & Business Banking • Consumer & Commercial Lending • Residential Mortgage Lending • Sustainable Finance • Healthcare Lending

201 - 500

Description

• Design and architect secure systems, networks, and applications to protect against cyber threat • Provide technology delivery leadership on all initiatives related to Servicing and CRM • Oversee the execution of the technology strategy • Drive SDLC processes for relevant scrum teams • Engage appropriate technology stakeholders to identify and drive required outcomes • Identify, analyze, and drive resolution of project risks and issues • Work with all appropriate stakeholders associated with assigned project or workstream • Define technology impacts of the project/workstream • Responsible for the consideration of future production support implications • Manage technology third-party vendors and Statements of Work with a focus on performance, quality, and cost management • Perform other duties as assigned

Requirements

• 5-6 years of experience in technology design, development, and delivery showing progression/promotion within the tech or financial services industry required • Bachelor’s or master’s degree in business administration, computer science, or a related field required • Experience in the financial services industry, preferably in a banking or lending environment • Strong relationship building, influence skills and ability to productively interact with all levels of leadership • Strong facilitation, communication and presentation skills with tech and business audiences • Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps • Familiarity with financial services back office, telephony, and servicing platforms • Excellent communication and interpersonal skills • Advanced PowerPoint skills and competent use of other Microsoft Office applications • Preferred experience in JIRA and Confluence

Benefits

• Comprehensive health, dental, and vision plans • 4 weeks PTO • 401k + company match • Metro SmartTrip benefits ($50/mo) • Remote or hybrid work schedules for most positions • Bonuses for purchasing solar panels, electric vehicles, biking to work, etc. • Paid subscriptions to Veterans Compost, Imperfect Foods, and more! • Best Workplaces for Commuters 2023 & 2024 winner • The Washington Post Top Workplaces 2023 winner • American Banker Best Banks to Work For 2023 winner