Customer Success Engineer (Remote US - CST or EST)

March 21

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Fortanix

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Security, wherever your data is

Intel SGX • Next Generation HSM • HSM as a service • HSM • Multicloud data security

201 - 500

💰 $90M Series C on 2022-09

Description

• Lead business and technical design workshops with customers • Design, Configure and Implement the platform • Drive product adoption, usage and account expansion • Ensure customers are wildly successful and renewing and referenceable • Be the voice of the customer with engineering, product management and rest of the company • Support the sales cycle • Travel might be required

Requirements

• Hands-on 8+ years of recent Customer Success Engineer or Professional Services experience implementing an enterprise technology platform • Excellent communication skills, both written and verbal • Strong technical skills required in Linux, Kubernetes, Docker, Python, and encryption technologies like HSM, KMIP, PKI, JCE preferred • Ability to work in a highly fast-paced, rapid growth environment • Fundamental understanding of networking and TCP/IP • Knowledge of a wide range of technologies including Database (MSSQL, Oracle, Snowflake, MySQL, etc), Storage, Virtualization, Containers, Network Load Balancers • Experience with designing resilient architectures • Ability to produce technical documentation • Advanced knowledge of Encryption and Key Management • Intermediate knowledge of scripting languages

Benefits

• Collaborative work environment • Amazing equity • Great benefits • Competitive salary • Opportunity to redefine cloud computing • Unlimited PTO • Quarterly recharge days • 40 hours of Volunteer Time Off/year • Internet stipend • Friendly culture • 401k