Remote Customer Service Specialist (Voice/Non-Voice)

March 30

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FreeUp

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A leading marketplace for pre-vetted virtual assistants, freelancers, and agencies in eCommerce and digital marketing.

Remote workers • eCommerce • Hiring Platform

11 - 50

Description

• Responsible for planning, implementing, directing, and administering all aspects of the customer service specialist role with FreeUp • Provide customer service support remotely as a virtual assistant • Engage in daily tasks related to customer service • Utilize word-processing software and tools, CRM tools like Salesforce, VOIP processes • Collaboration and communication with the FreeUp team • Strong organizational skills required • Active participation in FreeUp webinars and resources • Deliver high-quality customer service as a remote CSR specialist • Excellent English communication skills (both verbal and written)

Requirements

• Prior experience as a customer service representative • Experience using word-processing software and tools (G-Suite, etc.) • Experience with CRM tools like Salesforce • Experience using VOIP • High-level organizational skills • Top-tier communication and collaboration skills • Strong internet connection • Excellent English communication skills (Verbal and written)

Benefits

• Daily Virtual Assistant job opportunities • Set your own hourly virtual assistant freelance rates (or fixed-rate projects) • Set your own work from home schedule • Work and earn as much as you want as a virtual assistant freelancer • 24/7 support for freelancers • Webinars, resources, and a Slack workspace to help build your freelance business • A dedicated internal team who is here to support you and help you succeed!