Senior Product Manager - Platform

February 29

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Front

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Making work happier by enabling better relationships at scale 🤝

SaaS • Email collaboration • Customer Service • Management software • Shared Inbox

201 - 500

Description

• Build a compelling strategy and roadmap based on insightful understanding of customer and developer needs, market opportunities and technical capabilities • Drive learning/insights and revenue through iterative product development • Manage a roadmap against KPIs and product goals • Partner cross-functionally with Engineering, Design, Customer Success, Marketing and Sales to innovate and execute product initiatives across the company • Rally teams to work together towards a common goal; oversee many moving parts to ensure deliverables are met on time • Write specs, manage project execution, and define product roll-out strategy • Discover and present new product insights by analyzing qualitative and quantitative customer data • Conduct user research & user testing to collect new customer insights

Requirements

• Product management experience, preferably at a SaaS or consumer technology company • Some technical expertise, not necessarily enough to write code, but enough to understand the APIs and SDKs that power our platform, and to communicate with customers and developers about them • Empathetic: you understand what users need and any issues that your teammates face • Execution-oriented: you’re highly organized; you’re comfortable managing many work streams; you know how to make the right trade-offs; you help teams ship on time • Collaborative and low-ego: you work well with all kinds of personalities; you work well with teams across multiple geographies • Data-driven: you understand how to use data to guide product decisions • Solutions-oriented: you are resourceful and drive progress with a positive, entrepreneurial approach • You have clear, structured thinking and excellent communication skills • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

Benefits

• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance fully covered by Front • Flexible Fridays • Flexibility to work from home 3 days/week (unless posted as a full-remote role) • Mental health support with Modern Health • Family planning support with Maven • Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability