Get Well
Personalized care for all
Patient Education • Patient Satisfaction • Patient Engagement • Ambulatory • Cross-Continuum Care
201 - 500
Client Support Engineer (Tier 2)
May 9
🇺🇸 United States – Remote
💵 $44k - $54k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
Get Well
Personalized care for all
Patient Education • Patient Satisfaction • Patient Engagement • Ambulatory • Cross-Continuum Care
201 - 500
Description
• Join centralized Support team providing issue resolution • Collaborate with customers to collect requirements and document problem statements • Efficiently diagnose and troubleshoot issues • Create client trust with clear communication • Proactively monitor and action critical service alerts
Requirements
• Demonstration of strong organizational and time management skills • Comprehensive knowledge of product portfolio • Excellent communication skills • Linux Server commands familiarity is a plus
Benefits
• Comprehensive benefit package • 401K and incentive plans • Open paid-time away • Paid leave programs • Wellness reimbursement • Cell phone subsidy • Peer recognition programs • Health advocacy and employee assistance programs • Pet insurance
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