Glowforge
The iconic 3D laser printer. Make magical things at the push of a button.
51 - 200
đź’° $43M Series E on 2022-06
Customer Success Manager (Contract)
April 11
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager
đź—˝ H1B Visa Sponsor
Glowforge
The iconic 3D laser printer. Make magical things at the push of a button.
51 - 200
đź’° $43M Series E on 2022-06
Description
• Customer Success Manager role central to Glowforge's mission • Architect of customer loyalty • Fostering a community • Turning challenges into opportunities • Nurturing customer relationships • Analyzing customer behavior • Crafting retention strategies • Implementing customer-focused initiatives
Requirements
• Demonstrable sales ability • Proven experience in growing customer relationships • Exceptional communication skills • Strong analytical abilities • Collaborative mindset • Commitment to personal excellence • At least 5 years of combined sales and customer service experience • Experience in tech environment (optional) • Passion for creativity (optional) • Experience in fast-growing startup (optional)
Benefits
• Work remotely • Strong focus on creativity • Opportunity to bring ambitious ideas to life • Transforming materials and interactions • Building customer loyalty • Continuous improvement and personal growth • Enhance customer experience • Champion customer feedback
Apply Now
