Senior CRM / AI Solutions Engineer

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Hela Gewürzwerk (GmbH)

WebsiteLinkedInAll Job Openings

201 - 500 employees

You don't want to wait until the world turns faster and develops further? Are you looking for new possibilities that can now be implemented? Then come and join us!

📋 Description

• Further develop, stabilize and design the architecture of our existing Microsoft Dynamics 365 — the system will remain in production and grow with evolving requirements • Gradually drive the transition toward open-source, customizable solutions instead of proprietary off-the-shelf tools • Work closely with Sales as a central stakeholder — from requirements to solution • Design and implement automations, workflows and integrations • Develop AI-powered use cases: lead scoring, next-best-action, automated communication, as well as forecasting & insights • Build and integrate AI components (e.g., LLMs, APIs, internal models) into existing systems • Question and evolve the traditional CRM approach toward intelligent, proactive systems • Evaluate new technologies and design a future-proof sales system architecture • Ensure data quality, governance and scalability

🎯 Requirements

• Several years of experience with Microsoft Dynamics 365 • Strong knowledge of system architecture, integrations and customization • Experience with the Power Platform (Power Automate, Power Apps) • Good knowledge of C#, .NET, JavaScript and API design • Understanding of sales processes and data-driven organizations • Experience with or strong interest in AI/ML, LLMs and automation • Openness to or experience with open-source technologies and migrating legacy systems • Ability to translate business requirements into scalable technical solutions • Strong communication skills and the ability to collaborate effectively with sales and management • Strategic thinking combined with a hands-on mentality

🏖️ Benefits

• 100% remote work possible — work where you are most productive; only for regular on-site meetings you would travel to Ahrensburg • Competitive, performance-based compensation • Pleasant working atmosphere and a friendly team • Flat hierarchies and short decision-making processes • An open corporate culture with plenty of room for new ideas and initiatives • Innovative work environments and flexible working hours (possibility of 100% remote work, part-time employment possible, etc.) • Occupational health management • Responsible tasks in a growth-oriented, medium-sized company • Company pension plan and occupational disability insurance • Varied staff meals in our subsidized company restaurant • Discounted HVV Profi public transport ticket