Senior Account Manager

🔥 4 minutes ago

🌐 Poland, Hungary, +4 more countries – Remote

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⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 25%

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Logo of Hire Overseas

Hire Overseas

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Own every client relationship end to end from signature through renewal • Manage client requests, momentum, communication, and follow-through • Build continued-engagement and recurring-work conversion from the start of each engagement • Advise clients proactively on next steps • Manage fixed-term research engagements and monthly retainer accounts • Run weekly client calls, weekly status updates, and continuously current live trackers • Deliver a first progress update within the first few days and visible work by the end of week one • Coordinate account pods consisting of a senior strategist, writer, and account manager • Secure analytics access, source systems, and subject-matter-expert time • Hold delivery teams accountable to timelines, quality standards, and client expectations • Review all work before it reaches clients • Own the client-facing narrative connecting performance metrics to revenue • Translate technical strategy and delivery into business language for marketing executives • Surface blockers and timeline risks immediately • Deliver bad news directly and challenge client plans when warranted • Operate as a trusted advisor rather than a vendor

🎯 Requirements

• Proven end-to-end client relationship ownership with a track record previous clients can speak to by name and outcome • Experience running multi-workstream engagements with a cross-functional delivery team • Clear record of keeping timelines honest • Ability to hold a room with senior executives without a technical co-pilot • Comfortable delivering bad news, challenging a client's plan, and being treated as an advisor rather than a vendor • Specific account growth story showing the largest account grown, from what number to what number, and the result that earned each step up • Client recovery story describing a slipping client, the first signal, and what happened in the following 48 hours • Enough SEO and AI search optimization knowledge to hold a credible conversation with a marketing executive • Ability to translate technical strategy into business language • Operationally relentless with same-day recaps, live trackers, no dropped threads, and reliable standards • Willingness to push back when something is wrong, including pushing back on leadership • Availability during US business hours • Updated resume and a 1–2 minute Loom video are required for application • Only candidates who submit a Loom video will advance to the next hiring step

🏖️ Benefits

• Paid Time Off in accordance with company policy • Observance of Holidays per company guidelines • 100% remote setup • USD payment bi-monthly (every 15th and 30th) • Work inside a results-accountable GTM content studio serving B2B companies from Series A through Series C • Senior client-facing role with ownership over program delivery, client retention, and account growth

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