Maintenance Coordinator

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🔥 6 minutes ago

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Remote Raven

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Triage incoming maintenance requests, troubleshoot issues, and assign appropriate vendors. • Answer and manage the maintenance line, triaging calls and inquiries from owners, residents, and vendors. • Create, update, and follow up on work orders to ensure timely and efficient resolution. • Communicate with vendors for scheduling, updates, and problem-solving; ensure all work orders are completed and documented. • Assist PMs and APMs by investigating assigned maintenance issues, finding vendor solutions, and recommending next steps. • Maintain accurate records of communications, work orders, and maintenance activity in the system. • Work closely with all Pods to ensure maintenance issues are addressed promptly and service levels are consistently met.

🎯 Requirements

• 2+ years of experience in maintenance coordination or a similar role in property management or real estate. • Strong troubleshooting skills and ability to make quick, informed decisions. • Excellent written and verbal communication skills in English (client/vendor/tenant facing). • Proven ability to handle multiple priorities and meet deadlines. • Strong organizational and follow-up skills. • Comfortable working remotely and managing communication across multiple teams. • Familiarity with property management software or maintenance ticketing systems preferred.