Senior Sales Operations Specialist

Job not on LinkedIn

🔥 1 hour ago

🌐 Germany, Costa Rica – Remote

🇩🇪 Germany – Remote 🇨🇷 Costa Rica – Remote

⏰ Full Time

🟠 Senior

📊 Sales Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hitachi Solutions America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.

📋 Description

• Support sales processes and operational initiatives that improve productivity and business outcomes • Identify process improvement opportunities and recommend efficiency-enhancing solutions • Partner with Sales, Marketing, Finance, and Operations stakeholders • Maintain CRM data integrity through audits, cleansing, and governance processes • Manage account hierarchies, territory assignments, and sales data structures • Monitor data quality metrics and recommend corrective actions • Develop and maintain dashboards, reports, and scorecards for sales performance visibility • Support forecasting, pipeline analysis, and business reviews with data-driven insights • Monitor pipeline health and identify stalled opportunities, missing next steps, and inaccurate close dates • Create and maintain CRM reports, alerts, and workflows • Assist with territory planning, account alignment, and quota administration • Generate analyses for coverage and capacity planning • Support workflow automation and operational enhancements, including AI-enabled efficiencies • Test, document, and support deployment of tools, reports, and processes • Create and maintain sales resources, documentation, job aids, and process guides • Provide system and reporting training to sales users • Serve as a subject matter expert on sales systems and operational processes

🎯 Requirements

• Bachelor's degree in Business Administration, Finance, Analytics, Information Systems, or related discipline • 4–7 years of experience in Sales Operations, Revenue Operations, Business Operations, Sales Analytics, or a related field • Experience supporting CRM platforms such as Dynamics CE • Demonstrated experience with dashboards, reporting, and business analytics • Experience working with cross-functional business teams • Advanced Excel skills • CRM administration and reporting experience • Experience with Power BI, Tableau, or similar reporting tools • Data analysis and process documentation skills • Familiarity with automation and AI-enabled productivity tools preferred

🏖️ Benefits

• Employees can work remotely • Equal opportunity employer • Confidential handling of applicant information according to EEO guidelines