Product Marketing Manager

April 24

HopSkipDrive

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HopSkipDrive is the safe youth transportation solution schools and families rely on to get kids where they need to go.

Ridesharing for kids • Kids Transportation • School Transportation • Student Transportation • Youth Transportation

51 - 200

💰 $37M Series D on 2022-09

Description

• You are looking for a challenging and rewarding experience. You are inspired by our vision and the opportunity to define a new category in an incredibly fast-growing market. You are excited to learn, grow, and collaborate so we can achieve our mission of creating opportunity for all through mobility. • At HopSkipDrive, we know that challenges require different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds. • You will be a driving force behind developing and executing the product marketing strategies for the business and laying the foundation for market success. • We are looking for someone who is a strategic thinker as well as someone who excels at execution. As a Product Marketing Manager, you’ll be charged to think of the best ways to introduce products in our target markets. You will gain insight into customers’ use of our current products, untapped opportunities, and buyer personas. You will be an evangelist of all of our products who will champion education and usage both internally and externally. • We want someone who is customer-obsessed. You are passionate about understanding customer needs and pain points and how to use effective GTM strategies to take products to market that meet those customers’ needs. • Reporting to the Director, Product Marketing, you will collaborate across business functions, developing relationships with colleagues in Communications and Marketing as well as within Product, Sales, Growth, Legal, Engineering, and Customer Success, and use your storytelling and organizational skills to drive alignment, and GTM effectiveness. • Competitive analysis: - Become the expert on the market and establish competitive positioning to enable the rest of the team (Communications and Revenue) - Develop a deep understanding of our target markets, including buyer personas, key use cases, and customer needs • Positioning & messaging: - Establish internal positioning documents and messaging strategy documents to align marketing, product, and sales on how we talk about HopSkipDrive’s products - Create and tailor messaging and positioning for our products and features to the needs of prospects, current customers for net new buyers, cross-sells, and upsells - Find and lean into the differentiation we have in our products and ensure we are seeing that through in our GTM strategy - Continue to optimize HopSkipDrive’s value proposition and strategy narrative across the customer lifecycle • Voice of customer: - Support the “voice of customer” program, helping to bring customer insights into the org to help influence our product roadmap as well as help us understand where we need to go to best meet our customers’ needs • Market research: - Collaborate with business leaders across various functional areas including Product Management and Growth teams to develop learning plans. Oversee research needed to bring learnings into the organization to help identify areas of product opportunity as well as to help determine strategy and messaging. • Product engagement & adoption: - Partner with Product Management and Customer Success team (Implementation) to develop customer engagement and adoption plans as part of all product launches as well as ongoing “business as usual” work. • Go To Marketing planning & execution: - Plan and prioritize product launch initiatives in conjunction with Product Management, Marketing, Sales, Customer Success, and Enablement - Be responsible for communicating all new product updates and releases to relevant internal stakeholders - In partnership with enablement and marketing, create content, PDFs, slides, talk tracks, site pages, etc. for new product offerings • What you bring to the role: - 3-5 years experience in product marketing, product management, or related role, preferably with mobile app experience - Proven product marketing success, including previous GTM market plans. - A passion for understanding how our audiences perceive the world, how they think and speak, and what spurs them to action - Experience with creating compelling product content across all channels, including webinars, product education videos, sales enablement, and more. - Strategic thinker and high-performing doer. Someone who will create the strategy and get the work done. - Someone who will be able to create and execute client product marketing to upsell, cross-sell, and build stickiness. - Experience creating compelling stories by applying platform user insights and product data for all our audiences. - Ability to lead projects and work within cross-functional team environments. Experience working with designers and managing agency relationships. - Well organized with effective time and activity management skills, goal-oriented. - Strong verbal, written, and communication skills required. - Strong interpersonal and relationship-building skills - A good teacher. Someone who enjoys helping others learn and understand complex concepts - Strong project management skills. Very organized and detail-oriented- can manage timelines effectively and work on schedule - Excellent communication skills, including customer interviewing skills and presentation skills - Thrive in a highly collaborative and remote environment

Requirements

• 3-5 years experience in product marketing, product management, or related role, preferably with mobile app experience • Proven product marketing success, including previous GTM market plans. • A passion for understanding how our audiences perceive the world, how they think and speak, and what spurs them to action • Experience with creating compelling product content across all channels, including webinars, product education videos, sales enablement, and more. • Strategic thinker and high-performing doer. Someone who will create the strategy and get the work done. • Someone who will be able to create and execute client product marketing to upsell, cross-sell, and build stickiness. • Experience creating compelling stories by applying platform user insights and product data for all our audiences. • Ability to lead projects and work within cross-functional team environments. Experience working with designers and managing agency relationships. • Well organized with effective time and activity management skills, goal-oriented. • Strong verbal, written, and communication skills required. • Strong interpersonal and relationship-building skills • A good teacher. Someone who enjoys helping others learn and understand complex concepts • Strong project management skills. Very organized and detail-oriented- can manage timelines effectively and work on schedule • Excellent communication skills, including customer interviewing skills and presentation skills • Thrive in a highly collaborative and remote environment

Benefits

• flexible vacation • medical, dental, vision and life insurance • 401(k) • FSA