Director, Product Management - EDR

November 30, 2023

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Huntress

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Managed endpoint protection, detection and response for the 99% who need it most.

Cyber Breach Detection • Incident Response • Endpoint Protection • Malware Analysis • Managed Services

201 - 500

Description

• We are building a product management organization to own and drive our product strategy and are looking for an experienced product manager leader to join this growing team. • As Director of Product Management at Huntress, you will be a “player coach” responsible for leading and driving the success and expansion of our flagship EDR product, including 1 initial direct report. • It is the cornerstone of the Huntress Security Platform, serving SMB and mid-sized clients through MSP/MSSP and Reseller channels. • This position offers the chance to cast the vision to scale an already wildly successful product past $100M and beyond, sustaining and building on a remarkable existing growth rate. • You will own the vision, goals, and (in partnership with other functions) execution of a SaaS offering (like other Huntress products) that keeps SMB and mid-market customers safe and secure online with cutting-edge capabilities currently only found in the largest enterprises. • You will work very closely with the company founders, engineering leaders, support, sales and marketing teams as well as other Product Managers. • To be successful in this position you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. • You must be comfortable frequently interacting with customers, prospects, and industry analysts and be able to articulate our value proposition. • You also must have a proven track record of working closely with engineering teams and being able to clearly articulate business goals in technical terms. • Work with the product team and relevant stakeholders to set the Managed EDR product vision and strategy and clearly articulate the business value so that everyone understands where we are headed • Provide direct PM leadership for the highly experienced, fast-moving product team that drives our EDR offering. • Provide management, coaching, and leadership to product management staff working on EDR and contribute to organizational improvement initiatives as part of the PM leadership team • Analyze market trends and perform competitor analysis and research in order to drive strategy as well as pricing and the product roadmap • Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer • Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture • Prioritize features by assessing their alignment with the broader product strategy and initiatives as well as unmet market needs • Participate as a key contributor in all phases of product development, from discovery to launch • Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams • Collaborate with marketing and other key stakeholders to drive and execute product launches to market • Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle • Serve as the intermediary between engineering and senior leadership and other non-technical stakeholders with the ability to break down and translate highly technical information into layman's terms and vice versa • Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds, when necessary • Work with design teams and engineering to produce mockups, wireframes, and eventual prototypes to assess the validity and strength of a new product or feature idea. • Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform • In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc to track and analyze the success of the product strategy

Requirements

• 8+ years of experience in a product management role with past responsibility for EDR / XDR products or others related to threat detection, response, IR, or threat intelligence • Mid-market experience is a significant benefit • Demonstrated success driving longer-term vision and strategy that resulted in competitive outperformance • Experience leading product innovation, feature ideation, delivery, and launch • Experience working in an agile development environment using agile development tools • Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes • Experience with products delivered from AWS or other cloud environments • Strong creative and critical thinking abilities • Experience with G Suite (Google Docs, Google Sheets, Google Slides, Google Forms)

Benefits

• 100% remote work environment • Generous paid time off policy including vacation, sick time, and paid holidays • 12 weeks paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 stipend to build/upgrade home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth • Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status or any other legally protected status.