Customer Success, Account Management Associate

Job not on LinkedIn

🔥 0 minutes ago

🌐 Singapore, Malaysia, +4 more countries – Remote

🇸🇬 Singapore – Remote 🇲🇾 Malaysia – Remote 🇮🇩 Indonesia – Remote 🇹🇭 Thailand – Remote 🇭🇰 Hong Kong – Remote 🇹🇼 Taiwan – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hupo

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🛡️ Insurance

Artificial Intelligence • SaaS • Insurance

Hupo is an AI-first company (founded in 2022) that builds a full-stack, software platform to coach and upskill frontline financial advisors and insurance distributors. Using AI to restore confidence, accelerate learning, and improve sales performance, Hupo targets Wealth & Insurance distribution and sells enterprise-grade coaching and productivity tools designed to reduce early rep churn and accelerate mastery. The company emphasizes remote, high-autonomy culture and positions its product as an AI-powered engine for enterprise clients in financial services and insurance distribution.

📋 Description

• Maintain CRM records, account information, renewal timelines, pipeline tracking, and reporting • Support CRM automation, systems setup, integrations, and process improvements across customer and commercial workflows • Support account planning, customer follow-ups, meeting coordination, action tracking, and day-to-day account operations • Assist with renewals, proposals, expansion opportunities, and other commercial activities across existing accounts • Prepare proposals, contracts, client documentation, reports, and internal materials • Support vendor sourcing, quotations, purchase coordination, and other operational processes • Take on ad-hoc projects across Customer Success, Account Management, and the wider business • Keep customer and account workflows organised, accurate, and moving forward • Help the team stay on top of renewals, follow-ups, and account opportunities • Deliver accurate and timely support across multiple customer accounts • Identify opportunities to improve processes and workflows • Take ownership of tasks from start to finish • Work proactively and independently

🎯 Requirements

• 1–3 years of experience in sales operations, customer success, account management, business operations, or a similar role • Fresh graduates are welcome to apply • Excellent written and verbal communication skills in English • Strong organisational skills and attention to detail • Comfortable managing multiple priorities in a fast-paced environment • Proactive, resourceful, and willing to take ownership • Comfortable working independently and figuring things out in an ambiguous environment • Strong follow-through and the ability to keep track of multiple moving pieces • Experience with CRM tools or sales/account management processes (nice-to-have) • Experience supporting enterprise customers or commercial teams (nice-to-have) • Strong spreadsheet skills and comfort working with data (nice-to-have) • Experience working in a startup, scale-up, or B2B SaaS environment (nice-to-have) • Interest in startups, AI, or B2B SaaS businesses (nice-to-have)

🏖️ Benefits

• Remote work (APAC preferred) • Full-time employment