Account Manager – E-commerce

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns • Manage and oversee client-agency relationships • Develop and execute email, SMS, pop-up, and flow marketing strategies • Lead Copywriters, Designers, and Account Managers’ Associates • Plan campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Maintain regular client communication and lead client meetings • Collect and analyze consumer demographic and trend data • Set weekly goals and report on email marketing performance, revenue, A/B testing, and optimization actions • Collaborate with the Service Department and cross-functional teams to meet client KPIs • Troubleshoot client satisfaction and campaign performance issues • Manage client churn and implement retention strategies • Identify opportunities to expand services and create targeted upsell campaigns • Research industry best practices and present findings to leadership • Assist with internal service-related needs • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in an email marketing field • Proven track record of success in a leadership role, especially leading creative teams • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth and results-driven mindset; ability to handle constructive criticism • Excellent interpersonal, verbal, and written communication skills • Ability to learn and adapt quickly • Excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Availability and responsiveness Mondays to Fridays between 3-6 PM BCN time • Ability to work 30-35 hours per week, approximately 140 hours per month • Stable internet connection and a laptop or PC; ability to attend virtual video conferences • Fluency in English • Familiarity with email marketing, e-commerce, or Klaviyo is a plus • Remote work, account management, or agency experience is advantageous

🏖️ Benefits

• Full-time commitment with fixed-rate monthly salary paid in USD • First two months are a trial-and-adaptation period paid at full rate • Regular performance reviews every 9-12 months, with the first after 3-6 months • Re-evaluation of the role and workload after 6-12 months