Human Resources Customer Support Coordinator

🔥 16 hours ago

🇵🇭 Philippines – Remote

💵 $800 - $2k / month

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Incubator Lab

WebsiteLinkedInAll Job Openings

2 - 10 employees

🛍️ eCommerce

📣 Marketing

💼 Consulting

eCommerce • Marketing • Consulting

Incubator Lab is a growth and marketing firm that incubates and scales innovative e-commerce brands. They position themselves as an “out of the box” marketing and advertising team focused on captivating customers, driving sales, and producing measurable results; their site claims $100M+ in revenue generated. The company highlights four founders with 50+ combined years in advertising, a team of about 34 people, and offers services, packages, and consulting (site footer references "Consulting rosa LLC"). They emphasize continuous testing and innovative solutions to grow e‑commerce brands.

📋 Description

• Support day-to-day HR operations, HRIS management, and timekeeping processes • Assist with payroll processing and schedule adherence tracking • Maintain compliance with HR best practices and employment law standards • Maintain strict confidentiality regarding sensitive personnel data and company information • Collaborate with internal teams to handle employee inquiries and operational support • Support seamless team operations and workforce management

🎯 Requirements

• 1–3 years of experience in an HR support, HR coordinator, or HR generalist role • Bachelor’s degree in Business Administration, HR, or related field, or equivalent work experience • Hands-on experience with HRIS, timekeeping, and payroll systems • Strong understanding of HR best practices and basic employment law • Excellent organizational skills and high attention to detail • Strong written and verbal communication skills • Proven ability to handle confidential information with complete discretion • Experience supporting a customer service or call center environment (nice to have) • Familiarity with workforce management (WFM) tools and schedule adherence tracking (nice to have) • Experience directly assisting with payroll processing (nice to have) • Active PHR/SHRM-CP certification or currently in progress (nice to have) • Must be able to work a few hours overlapping US Eastern Standard Time each day

🏖️ Benefits

• Async-first flexible working arrangement • Flexible working hours, provided deadlines are met and quality standards are maintained • Daily overlap with US-based EST hours for team meetings and Slack communication • Remote work • Equal opportunity and inclusive work environment • Disability or special-needs accommodation