Digital Account Manager

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Insense | TikTok & Meta Partner

Insense | TikTok & Meta Partner

51 - 200 employees

📣 Marketing

💰 $2.6M Seed Round on 2022-02

Marketing • Social Media

Insense is a platform that facilitates collaboration between brands and creators for producing user-generated content (UGC) and influencer ads, particularly on platforms like TikTok and Instagram. As a TikTok and Meta Partner, Insense offers tools to streamline the production and distribution of creator content for marketing purposes. Brands can utilize Insense's services for acquiring high-quality, authentic UGC, managing creator relationships, and enhancing ad performance through whitelisted ads and other creative content solutions. The platform supports businesses by connecting them with suitable creators and managing content campaigns efficiently.

📋 Description

• Act as the main point of contact for clients from onboarding through campaign execution • Build trust-based client relationships by understanding objectives and delivering value • Address client concerns, solve challenges, and support satisfaction and retention • Identify upsell and cross-sell opportunities • Oversee end-to-end execution of influencer campaigns • Coordinate with Influencer Marketing Managers to source and match creators • Manage campaign timelines, budgets, and deliverables • Maintain timely communication with clients and internal stakeholders • Guide brands in developing ad creative concepts for influencer marketing and paid social campaigns • Collaborate with Creative Strategists and Motion Designers to refine briefs and provide feedback • Work with the Paid Media Specialist to optimize content for performance marketing objectives • Ensure creator content meets brand guidelines • Coordinate post-production and final creative asset delivery • Provide structured feedback to creators and the production team

🎯 Requirements

• 4+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role • Strong digital marketing expertise, including influencer marketing, UGC, and paid social • Exceptional project management and organizational skills; able to handle multiple campaigns simultaneously • Excellent client communication and relationship-building skills • Comfortable working in a fast-paced, collaborative environment with cross-functional teams • Detail-oriented with a problem-solving mindset • Experience working in a startup or fast-growing company (bonus) • Familiarity with influencer marketing platforms or paid media strategies (bonus) • Availability from 9 am to 6 pm EST • Must be based in LATAM and work under a contractor agreement

🏖️ Benefits

• Fully remote work arrangement • Contractor arrangement with flexibility to manage local taxes and contributions according to country regulations

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