Executive Assistant – Operations Coordinator

🔥 2 hours ago

🇿🇦 South Africa – Remote

💵 $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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InsideOut

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Prepare and send accurate, timely estimates to customers using FieldServio • Coordinate technician assignments based on travel time and home base location • Communicate estimated arrival windows to customers • Serve as a client point of contact after quote acceptance • Confirm job details and keep customers informed throughout the service cycle • Build standard operating procedures for the role and support documentation of other company processes • Develop dashboards and tracking tools for quoting, scheduling, and operational performance • Identify workflow improvements and propose automation or optimization solutions • Use AI tools to research and resolve operational issues, presenting proposed solutions to the CEO • Support the CEO as an operational partner and learn company systems and processes

🎯 Requirements

• C1 English level; professional fluency in written and spoken English sufficient for direct customer communication • Strong computer proficiency and ability to learn FieldServio or comparable field-service management software within approximately one month • Highly organized with strong project management aptitude • Ability to work proactively and independently, bringing solutions rather than only surfacing problems • Comfort working with AI tools as part of the daily workflow, including using AI to troubleshoot issues before escalating • Experience in home services, field service, or construction-related operations (preferred) • Prior experience supporting a senior leader or executive in a fast-paced operational environment (preferred) • Experience building SOPs, dashboards, or process optimization initiatives (preferred) • Submit resume and an English audio recording • Provide a publicly accessible recording link and internet speed test screenshot

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