Spread Operations Program Lead (Contract)

March 20

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Instacart

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Instacart invites the world to share love through food. This is how homemade is made.

Grocery Delivery • online grocery

1001 - 5000

💰 $232M Venture Round on 2021-11

Description

• Seeking an organized, analytical, and highly motivated individual • Provide contractor support to Instacart’s Spread Operations team • Uncover unusual patterns in behavior and investigate further • Make critical & sensitive decisions quickly with attention to detail • Operate in a dynamic environment with an eye towards improvement • Execute & optimize day-to-day processes • Provide clarity on key cost drivers • Oversee programs of shopper and catalog quality • Develop & implement strategies for platform stability

Requirements

• Bachelor's degree in Math, Economics, Finance, Business or related field • 4-6 years work experience in a relevant field • Strong proficiency in Excel/Google Sheets • Ability to lead projects from inception to launch • Strong critical thinking and problem-solving skills • Strong communication and attention to detail • Ability to resolve critical issues quickly • Experience in creating and improving processes • Dedication to providing white-gloved customer service • Willingness to work weekends, evenings, or holidays when necessary

Benefits

• 6-month contracted position • 40 hours per week • Non-exempt position, paid hourly • Eligible for additional hours as necessary