Director, Revenue System Operations

May 9

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Instructure

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Amplify teaching. Elevate learning. Intensify impact.

education • learning management system • software as a service • education platform • employee engagement

1001 - 5000

Description

• Optimize the Sales tech stack and ensure the tools and systems meet the current and future needs of the organization. • Partner with cross-functional teams to establish and maintain the Sales Systems roadmap while being the primary driver • Communicate regularly on project plans, progress, blockers, and risks to cross-functional stakeholders • Partner with Enterprise Systems to drive the end-to-end process for Sales Systems which includes: requirements gathering, solution design, build, test and validation, and deployment • Improve system process discipline by defining and driving implementation of key processes, fostering continuous improvement • Optimize the capture and tracking of sales activity and identifying areas for improvement • Partner with Sales, Marketing & Customer Success leadership and their teams, to ensure all account, contact, and other territory coverage information is accurate and up-to-date. • Provide business representation for risk, compliance, legal and work closely with the sales team and other departments to ensure projects are completed on time and on budget. • Exhibit a professional demeanor, attention to detail, and a sense of urgency to achieve outcomes and exceed expectations.

Requirements

• Bachelor's degree with a business, finance or data focus and/or related job experience. Masters degree preferred. • Excellent written, verbal communication and interpersonal skills; credibility with peers and executive-level interactions • Experience in a complex environment with multiple sources of customer data. Integrated complicated systems to empower sales, marketing and customer success with useful information. • Tackled high priority strategic and operational initiatives • Supported execution of projects and programs by creating visibility (project plans), progress (trackers/status-updates), and recommendations on best path forward • Work experience around GTM systems and process such as Lead-to-Quote, Salesforce, Salesforce CPQ, Clari, and Outreach • Experience in process improvement methodologies and leading organizational transformation practices • An agile mindset that will iterate through blockers and build foundational architecture for future scale • Salesforce experience • Saas experience • PMP certified is a plus

Benefits

• Competitive salary, equity and 401k. • Medical, dental, disability, and life insurance. • HSA program, vision, voluntary life, and AD&D. • Tuition reimbursement. • Paid time off, 11 paid holidays, and flexible work schedules. • LifeStyles Spending Account