Solutions Engineer - Higher Ed (Central or East Coast)

March 6

Instructure

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Amplify teaching. Elevate learning. Intensify impact.

education • learning management system • software as a service • education platform • employee engagement

1001 - 5000

Description

• Present the Instructure Learning Platform as a product (and Instructure as a partner) to a variety of higher education stakeholders and in some cases, corporate stakeholders. • Discover and analyze individual customer goals and challenges and map those back into the appropriate Platform solution(s). • Promote methods of using instructional technology to transform teaching and learning. • Develop and deliver tailored product demonstrations that are simple but engaging. • Lead in-depth, technical discussions with information technology experts. • Identify or develop solutions to address unique technical or functional requirements. • Understand and document customer requirements to support a successful evaluation and implementation. • Assist proposal writers with responding to functional and technical elements of RFIs/RFPs. • Leverage prior education technology or solutions engineering experience to help others on the sales team achieve sales and professional development goals. • Contribute to team development efforts by participating in recruiting and onboarding, mentorship, and sales enablement activities. • Work across geographies in pursuit of company objectives.

Requirements

• Proven academic technology and/or solutions engineering experience • Proven experience providing professional development and mentorship • Organized, expertly analytical, and solutions oriented • Proven knowledge of an experience integrating sales methodologies • Proven project management skills • Broad understanding of teaching, instructional design and education administration • Expert understanding of education technology, SaaS, systems integration (e.g. LTI, APIs), business intelligence technologies, student information systems, etc • Executive-level confidence to assume an active role as a thought leader in strategic discussions with internal and external stakeholders • Articulate and compelling presentation skills • Excellent communication skills in speech and writing, tailored for an audience • Able to eliminate sales obstacles through creative and adaptive approaches • Self-motivated, self-reliant, and collaborative • Access to a nearby airport. Travel requirements are expected to return to pre-pandemic levels (up to 60%) in the near future. • Applied understanding of teaching, instructional design, and education systems administration • Technical understanding of education technology, SaaS, systems integration (e.g. LTI, APIs), business intelligence technologies, student information systems, etc • Articulate and compelling presentation skills • Excellent communication skills in speech and writing, tailored for the audience • Self-motivated, self-reliant, and collaborative • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches • Access to a nearby airport. Travel requirements may return to pre-pandemic levels (up to 60%) in the near future.

Benefits

• Competitive salary, equity, and 401k • Employee stock purchase plan • Medical, dental, disability, and life insurance • HSA program, vision, voluntary life, and AD&D • Tuition reimbursement • Paid time off, 10 paid holidays, and flexible work schedules • Lifestyle savings account • iMacs or Macbooks