Interiors International
is a company that acts as both the designer and the contractor in the creation of first-class level interiors.
Architecture • Interior design • Project management • General contractor
11 - 50
Customer Support Consultant (Remote- US Based)
April 11
Interiors International
is a company that acts as both the designer and the contractor in the creation of first-class level interiors.
Architecture • Interior design • Project management • General contractor
11 - 50
Description
• Provide technical support and troubleshooting for the platform, Dynamics 365 software products, and related applications. • Communicate effectively with clients and internal teams to identify, analyze and resolve issues. • Document solutions and best practices for common problems and share them with the support team and the Dynamics 365 community. • Collaborate with developers, consultants and project managers to deliver high-quality solutions and customer satisfaction. • Stay updated on the latest features, functionalities and trends of Dynamics 365 software products.
Requirements
• 2+ years of experience in Dynamics 365 Sales and Customer Service applications or salesforce. • Bachelor’s degree in computer science, information technology, or a related field. • 5+ years of experience in customer service or technical support. • Excellent communication and interpersonal skills. • Strong problem-solving and analytical skills. • Ability to work well under pressure and manage multiple tasks simultaneously. • Knowledge of customer service principles and practices. • Understanding of the Software Development Life Cycle (SDLC)
Benefits
• 6 weeks paid parental leave • Flexible paid vacation/personal time policy • Discretionary bonuses • Long term incentives
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🇺🇸 United States – Remote
💵 $50k - $60k / year
💰 $22M Series B on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
