Intake & Recruitment Coordinator – Maternity Stand-In

🔥 6 hours ago

🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🎯 Recruiter

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Manage the intake process for new families and clients, gathering and recording accurate information from first contact • Guide new clients through onboarding requirements and explain next steps clearly • Coordinate with the clinical/operations team for smooth handover after intake • Maintain accurate, up-to-date intake records in internal systems • Follow up proactively to keep new clients engaged through the pipeline • Support end-to-end recruitment, including sourcing, screening, and shortlisting candidates • Post and manage job adverts across relevant platforms • Conduct initial candidate screening calls and coordinate interview scheduling • Maintain and update the candidate pipeline with timely applicant communication • Partner with hiring managers to understand role requirements and represent the company positively • Promote the company as an employer of choice and present roles engagingly to candidates • Communicate professionally with families, therapists, and candidates via phone, email, and other channels • Build and maintain positive relationships across every touchpoint • Deliver exceptional service during every interaction • Work with relevant managers to ensure smooth daily operations across both functions

🎯 Requirements

• Previous customer service, client-facing, or recruitment experience is essential • A degree in Psychology or a related field is advantageous • Excellent verbal and written English communication skills • A confident, outgoing personality with strong interpersonal and relationship-building skills — a people's person • Driven and results-oriented, with a natural, sales-minded approach to engaging clients and candidates • Highly organised with exceptional attention to detail and accuracy • Proven ability to multitask and manage competing priorities across two functions without losing focus • Proactive nature with the ability to take initiative and get things done without constant supervision • Comfortable thriving in a fast-paced, dynamic environment • Strong problem-solving and solutions-driven mindset • Professional, dependable, and passionate about providing exceptional service to both clients and candidates • Must work Monday–Friday, 15:00–00:00 South African time, subject to change based on US daylight saving time and operational requirements • Fixed fibre line with minimum 25 Mbps upload and download speed, supporting wired Ethernet, is mandatory • Reliable power backup solution is required • Ability to work on South African and US public holidays

🏖️ Benefits

• Fully remote working role • Compensation for South African public holidays in accordance with the BCEA