Senior Account Manager

🕒 2 days ago

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Jellyfish

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

📱 Media

🤖 Artificial Intelligence

☁️ SaaS

Media • Artificial Intelligence • SaaS

Jellyfish is an integrated global digital marketing business that combines media, creative, data and technology to help brands move faster and more efficiently. It builds and operates AI-driven marketing platforms and tools — including creative-production (AI Studios/Pencil), media planning and bidding (Now Next Soon, J+ Bidding), brand visibility on large language models (Share of Model), cultural trend tracking (Social Agents) and creative–media performance linking (Switchboard). Jellyfish also offers language services and campaign optimization across markets, positioning itself as a technology-first agency that blends human creativity with generative AI to scale campaigns and improve ROI.

📋 Description

• Managing client relationships, serving as the primary point of contact for Enterprise clients or as the client lead for Scale accounts. • Driving account growth by identifying opportunities for new products, services, or initiatives, and aligning Jellyfish's solutions with client business objectives. • Ensuring operational excellence through effective project management, timely deliverables, and maintaining client health metrics. • Collaborating with cross-functional teams to ensure seamless project execution and fostering a culture of innovation. • Maintaining accurate client data in Salesforce and producing well-articulated briefs aligned with client goals. • Staying current with industry trends and acting as a trusted advisor to clients, promoting Jellyfish as a forward-thinking partner.

🎯 Requirements

• 3+ years of experience in Account/Client Management in an agency space, working with B2B clients. • Excellent communication and presentation skills, with the ability to deliver clear, persuasive recommendations to clients and internal teams • Strong understanding of Google Marketing Platform tools: DV360, SA360, Google Ads, and GA360 – from a strategic and planning perspective • Translate client objectives into clear media briefs for activation teams across GMP platforms (DV360, SA360, Google Ads, GA360) and social media channels. • Strong analytical skills, including proficiency in using platforms like Google Analytics to optimise client outcomes and ROI • Strategic thinking and proactive problem-solving abilities, with a focus on anticipating client needs and driving results • Exceptional attention to detail and commitment to producing high-quality work • Business acumen to align solutions with client objectives and drive account growth. • Provide strategic guidance to clients on the use of programmatic, search, analytics, and social media advertising, leveraging a solid understanding of these platforms. • Client-centric mindset with a proactive approach to providing solutions.

🏖️ Benefits

• Health insurance • Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.