Enterprise Account Director

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July 22

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Kalibri Labs

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Real Estate • Hospitality • SaaS

Kalibri Labs is a company that transforms the way hoteliers use data to improve performance and profitability. They offer solutions such as Hummingbird PXM and real estate investment tools that help boost profit contribution, accelerate asset value growth, and enhance commercial strategies. By leveraging actionable insights, Kalibri Labs enables hotels to generate revenue at lower costs, tackle workforce challenges, and make smarter decisions in a rapidly changing digital marketplace. Their technology addresses the needs of hotel owners and operators amidst digital disruption, providing tools for efficient customer acquisition and improved profitability.

51 - 200 employees

Founded 2013

🏠 Real Estate

☁️ SaaS

📋 Description

• At Kalibri, we are helping to redefine and rebuild the hotel industry. • We are looking for passionate, energetic, and hardworking people with an entrepreneurial spirit, who dream big and challenge the status quo. • We are working on cutting-edge solutions for the industry: we harness cloud-native data pipelines with advanced AI/ML models to drive asset performance. • Kalibri is growing, so if you’re ready to make a difference and utilize your talents across a groundbreaking organization, please keep reading! • Kalibri, a SaaS start-up in the hospitality industry, is searching for an Enterprise Account Director who will oversee the commercial relationships with our largest customers such as Hilton, Marriott, Choice, Aimbridge etc. • The ideal candidate will have a strong background in account management, excellent leadership skills, and a passion for helping clients succeed. • They will work closely with other colleagues and leaders within the commercial organization, Executive Team, Marketing, Data Solutions, and Client Support on a daily basis to retain and grow existing business and to ensure delivery of value to the client to drive their business outcomes.

🎯 Requirements

• Bachelor’s degree in Hospitality management, or related field and / or 5+ years proven experience in senior / strategic account management roles within a hospitality, SaaS and/or Data as a Service organization • Extensive experience and understanding of revenue management and the hospitality industry, including its unique processes and challenges • Excellent communication and interpersonal skills. Ability to build and operate strong, lasting relationships at multiple levels: interact with revenue managers through to General Managers and E/C Suite executives. Great interpersonal and communication skills and high overall emotional intelligence • Proven track record of developing, executing and managing account plans • Ability to quickly understand and successfully promote business solutions, identifying business needs and selling value • A strong sales track record of consistently meeting and/or exceeding retention or NPS quotas • Ability to manage and direct multiple accounts and prioritize tasks effectively • Creative thinker and problem solver who can present unique solutions or recommendations, with strong analytical and problem-solving skills • Industry experience and knowledge of sales and customer service practices in a SaaS company • Technical aptitude and the ability to learn software programs • Revenue management and industry data aptitude • High level of proficiency in Salesforce.com and the MS Suite (Excel, PowerPoint, and Word) • Acts with urgency and is fanatically focused on delivering delightful customer experiences • Strong networking skills, with the ability to build relationships within the industry through events and trade shows

🏖️ Benefits

• Fully remote work, with a thriving company culture • Robust medical, dental, and vision plans through Blue Cross Blue Shield, including a $0 cost plan for employees and subsidized coverage for dependents • 401k plan with employer match • Flexible Paid Time Off • $250 new hire allowance for home office setup