Kiddom takes schools and districts into the future of personalized teaching and learning.
Personalized Learning • Education Management • Blended Learning • Standards-Based Grading • Data-Informed Instruction
51 - 200
💰 $35M Series C on 2021-08
February 13
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
Kiddom takes schools and districts into the future of personalized teaching and learning.
Personalized Learning • Education Management • Blended Learning • Standards-Based Grading • Data-Informed Instruction
51 - 200
💰 $35M Series C on 2021-08
• Build, manage, and foster relationships with our customers by guiding schools/districts onboarding, implementation, and adoption of the Kiddom platform. • Conduct onboarding and training, strategic analysis, monitor ongoing platform use and growth opportunities with teachers and administrators • Partner with our customers to drive adoption, retention, and expansion by crafting success plans to achieve their goals • Collaborate cross functionally with Support, Sales, Marketing, Product, and Revenue operations to identify trends, best practices to optimize business growth • Use data to drive a quantitative decision-making approach to solving company objectives • Responsibilities will evolve with your ability to contribute to the team
• BA or BS degree or higher • At least 2 years relevant experience in project management, account management, implementation/product specialist, or customer success role at a technology company • At least 2 years experience working in Salesforce • Experience with set-up, configuration, or administration of a SAAS software product • Education field experience, and/or experience as a success manager in ed-tech • Strong empathy for educators • Passion for improving education equitably
• Competitive salary • Meaningful equity • Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance • 10 paid sick days per year • Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year. • Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State. • COVID Vaccination Policy
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